Job Description
Job Description General Summary
Provide customers with prompt, knowledgeable, and courteous service. Essential Job Functions
Greet customers promptly and courteously by name (if known) Answer telephones promptly and courteously identifying yourself and the company Provide accurate and timely execution of customer’s orders, requests and other services Enhance customer orders by asking if other products are needed that were not specifically requested Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc. Load and unload company, customer and outside carrier vehicles using proper equipment Break down and put away stock Participate in the After Hours Emergency Call rotation to assist customers when the branch is closed Other Job Functions
Follow-through/follow-up on promises and commitments made to customers Make deliveries as needed Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc. Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets Perform related jobs as required Physical Demands
Requires moving, lifting, and carrying up to 75 pounds Requires prolonged standing, bending, stooping, stretching and ability to climb ladders Requires exposure to chemicals and solvents Skills and Abilities
Ability to cross-reference and recommend substitute products Ability to get along with customers and other employees, follow directions and work under pressure Education/Knowledge
Basic knowledge of heating, air conditioning and refrigeration Company Description
United Refrigeration Inc. is one of the largest distributors of refrigeration, air conditioning and heating parts and equipment in USA & Can.
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Job Description General Summary
Provide customers with prompt, knowledgeable, and courteous service. Essential Job Functions
Greet customers promptly and courteously by name (if known) Answer telephones promptly and courteously identifying yourself and the company Provide accurate and timely execution of customer’s orders, requests and other services Enhance customer orders by asking if other products are needed that were not specifically requested Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc. Load and unload company, customer and outside carrier vehicles using proper equipment Break down and put away stock Participate in the After Hours Emergency Call rotation to assist customers when the branch is closed Other Job Functions
Follow-through/follow-up on promises and commitments made to customers Make deliveries as needed Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc. Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets Perform related jobs as required Physical Demands
Requires moving, lifting, and carrying up to 75 pounds Requires prolonged standing, bending, stooping, stretching and ability to climb ladders Requires exposure to chemicals and solvents Skills and Abilities
Ability to cross-reference and recommend substitute products Ability to get along with customers and other employees, follow directions and work under pressure Education/Knowledge
Basic knowledge of heating, air conditioning and refrigeration Company Description
United Refrigeration Inc. is one of the largest distributors of refrigeration, air conditioning and heating parts and equipment in USA & Can.
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