Merchant Sales Advisor
Commercial Bank of California, San Francisco, California, United States, 94199
Salary Range: $70,000.00 To $90,000.00 Annually
Location:
Northern California | San Francisco Bay Area Salary Range:
$70,000 – $90,000 per year About Commercial Bank of California Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.8 billion in assets as of September 2025. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Merchant Services Sales Representative is responsible for driving growth by acquiring new merchant services relationships within an assigned territory. This role focuses on building strong partnerships with small and medium-sized businesses, consulting with clients to identify payment solutions that meet their unique needs. The representative will present and sell merchant payment processing products—including credit card, ACH, check processing—and related hardware and software. In addition, the role involves collaborating with internal CBC teams to identify and fulfill broader banking needs, ensuring a comprehensive and client-focused approach. Success in this position requires strong financial acumen, exceptional communication skills, and the ability to develop lasting client relationships while meeting aggressive growth and service goals. Essential Duties and Responsibilities Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from internal CBC employees and teams. Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, ACH, and the corresponding hardware and software products with small and medium-sized businesses. Identify merchants' other banking needs and work with available CBC resources to deliver solutions that meet those needs. Prospect small and medium-sized businesses in the sales representative's assigned region to supplement bank referrals. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice. Complies with all CBC policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of CBC’s clients and CBC. Minimum Qualifications Education Bachelor’s Degree or equivalent experience (required) Work Experience 1+ years payments-related experience in a banking environment (required) 1+ years success in a client-focused environment with aggressive growth and service goals (required) Skills Strong financial acumen including the ability to read and understand financial statements. Exceptional negotiating and closing skills. Managing and nurturing client relationships by overseeing their accounts, identifying opportunities for growth, and ensuring clients receive tailored solutions to meet their business needs. Persuading and motivating clients and colleagues to adopt solutions or take actions that align with business goals, using effective communication and interpersonal skills. Core Competencies All CBC employees are expected to demonstrate CBC’s Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office – Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver’s license. Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Tuition Reimbursement Program Join Our Team! Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at
hr@cbcal.com
with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
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Northern California | San Francisco Bay Area Salary Range:
$70,000 – $90,000 per year About Commercial Bank of California Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.8 billion in assets as of September 2025. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Merchant Services Sales Representative is responsible for driving growth by acquiring new merchant services relationships within an assigned territory. This role focuses on building strong partnerships with small and medium-sized businesses, consulting with clients to identify payment solutions that meet their unique needs. The representative will present and sell merchant payment processing products—including credit card, ACH, check processing—and related hardware and software. In addition, the role involves collaborating with internal CBC teams to identify and fulfill broader banking needs, ensuring a comprehensive and client-focused approach. Success in this position requires strong financial acumen, exceptional communication skills, and the ability to develop lasting client relationships while meeting aggressive growth and service goals. Essential Duties and Responsibilities Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from internal CBC employees and teams. Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, ACH, and the corresponding hardware and software products with small and medium-sized businesses. Identify merchants' other banking needs and work with available CBC resources to deliver solutions that meet those needs. Prospect small and medium-sized businesses in the sales representative's assigned region to supplement bank referrals. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice. Complies with all CBC policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of CBC’s clients and CBC. Minimum Qualifications Education Bachelor’s Degree or equivalent experience (required) Work Experience 1+ years payments-related experience in a banking environment (required) 1+ years success in a client-focused environment with aggressive growth and service goals (required) Skills Strong financial acumen including the ability to read and understand financial statements. Exceptional negotiating and closing skills. Managing and nurturing client relationships by overseeing their accounts, identifying opportunities for growth, and ensuring clients receive tailored solutions to meet their business needs. Persuading and motivating clients and colleagues to adopt solutions or take actions that align with business goals, using effective communication and interpersonal skills. Core Competencies All CBC employees are expected to demonstrate CBC’s Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office – Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver’s license. Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Tuition Reimbursement Program Join Our Team! Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at
hr@cbcal.com
with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
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