Job Description
Job Description
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Salary: $55,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as neededSet up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow; able to multi‑task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits LATER
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Company Description At Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self‑motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.
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Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Salary: $55,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as neededSet up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow; able to multi‑task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits LATER
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Company Description At Seal & Design, our core values are the foundation of our success and the key to our vibrant, collaborative culture. We believe in being Self‑motivated—taking initiative, owning our responsibilities, and striving for excellence in everything we do. We are Engaged team members who leverage our unique talents to embrace the company’s vision, work together, and deliver outstanding results. Adaptability is crucial to our approach, as we challenge the status quo, continuously improve, and tackle problems and opportunities with creativity and determination. Our Loyalty is unwavering, both to our customers and our team, as we remain resolute in our commitment to service and support. Above all, we value Sincerity—honoring our commitments, respecting deadlines, and living by the golden rule, ensuring we do what we say, when we say we will. These values guide our actions and inspire us to achieve more together.
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