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Business Development Representative

Crescendo, San Francisco, California, United States, 94199

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Role Details Location: San Francisco, CA

Contract Duration: Full Time

About Us Be Part of the Build. Be Part of the Future.

At

Crescendo , we’re not just transforming customer experience—we’re reshaping the economics of an entire industry with

Augmented AI , a seamless blend of human expertise and AI automation. In less than a year, we’ve gone from

0 to $100M+ ARR , landed some of the world’s most innovative customers, and we’re only just getting started.

We’re expanding our

BDR Team in San Francisco —a ground‑floor team that will fuel our next wave of growth and define the playbook for how AI‑powered CX gets sold at scale.

The Role As one of Crescendo’s

BDRs in San Francisco , you’ll be at the tip of the spear—sparking conversations with enterprise innovators, opening doors at some of the biggest brands in the world, and creating the pipeline that powers our rocket ship. This isn’t just another BDR role. This is a

category‑defining build

inside one of the fastest‑growing SaaS companies ever.

You’ll work hand‑in‑hand with Account Executives, Marketing, and Leadership to experiment, refine, and scale our GTM engine. The foundation you help lay will shape not just your career, but the future of Crescendo’s sales org.

What You’ll Do:

Be the Spark: Prospect into enterprise accounts through cold outreach, social engagement, and event follow‑up—introducing decision‑makers to the power of Augmented AI

Qualify with Precision: Uncover customer pain points, assess fit, and line up discovery calls with AEs that set the stage for big wins

Build the Playbook: Collaborate with sales and marketing leaders to test new messaging, sharpen campaigns, and evolve Crescendo’s GTM strategies

Learn the Craft: Master our product, the CX/AI landscape, and how to talk outcomes that matter to executives

Own Your Impact: Track performance, iterate quickly, and always push for the next level of excellence

What We Expect From You:

Hustle + Curiosity: 1+ year in sales, business development, or a customer‑facing role (ideally SaaS/AI/CX). More importantly, you’re hungry, resourceful, and coachable

Communicator Extraordinaire: You can craft messages that cut through the noise and spark genuine interest

Resilience: Rejection doesn’t faze you—it fuels you

Team Player: You thrive in fast‑moving environments where collaboration and adaptability are the name of the game

Builder Mentality: You want to help shape not just your career, but a category and a company

What You’ll Get:

Competitive base + uncapped commission

Generous PTO + benefits (medical, dental, vision)

Hands‑on mentorship, 1:1 coaching, and cross‑functional development opportunities

A front‑row seat to one of the fastest SaaS growth stories of the decade

The chance to say: “I was there from the start.”

Why Crescendo?

We’re building a new category: Augmented AI

We’re moving at record‑breaking speed: 0 to $100M+ ARR in under a year

We only win when our customers win—outcomes over hype, every time

You’ll be part of a high‑performing, purpose‑driven team obsessed with speed, creativity, and craft

This is your chance to help define the DNA of Crescendo’s sales culture. If you’re ready to learn fast, build fast, and grow fast—let’s talk.

Company Culture Is At Our Core

Care for others: Empathy is a key driver. When people thrive, so does the mission

Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward

Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next

Take ownership: Bold choices with integrity at the core—that’s how impact lasts

Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning

Crescendo is proud to be an equal‑opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai.

Privacy Notice: Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.

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