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HR Relationship Manager

Segue HR, Memphis, Tennessee, us, 37544

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Description Essential Duties and Responsibilities

Analyze training needs to design employee development, language training, and health and safety programs

Plan and conduct client new employee orientation to foster positive attitude toward organizational objectives

Conduct initial audit of client and partner needs

Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed

Managing additions and terminations from the Segue portal and various client portals such as benefit carriers, 401k recordkeepers etc.

Submit separation notices to the appropriate agencies

Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow

Serve as a link between the organization and clients by handling questions, interpreting and administering HR related contracts and notices and helping resolve work-related problems

Provide various resources for client training and keeping up with state and federal legislation

Troubleshoot client technical issues related to the Segue HR platform

Responsible for the build out of the initial 15-month client HR program and seeing it through to fruition

Ensuring the timeliness of clients payroll processing and responsible for initiation through balancing and ultimately the submission of accurate payroll

Perform other duties as assigned

Requirements Minimum Qualifications (Knowledge, Skills, and Abilities)

Bachelor's degree in business or related field preferred

A minimum of 7 years related HR experience, at least 5 of these years in a management role

Broad generalist background including coaching and counseling, performance management, employee involvement, teambuilding, as well as compensation and benefits

Thorough knowledge of HR principles and federal/local regulations

Experience in implementing and administering performance programs, preferably in a company that put strong emphasis on performance metrics

Must have demonstrated success in recruiting and retaining diverse employee talent, including creating and implementing recruitment strategies

Exceptional project and personnel management skills

Excellent ability to multi-task and prioritize in a busy, fast-growth environment

Proficiency in MS Word, Excel and Power Point is essential

Exhibit extraordinary discretion, flexibility, and willingness to work closely with our senior management team

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

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