Posted Tuesday, February 3, 2026 at 6:00 AM | Expires Wednesday, April 1, 2026 at 4:59 AM
About Hajoca Corporation Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of “Service, Integrity, Reliability,” and on trusted relationships with teammates, customers, and suppliers.
About Builders Plumbing & HTG Builders Plumbing & HTG is a trade name of Hajoca that operates as an independent Profit Center. We look for an
Inside Sales & Service Representative
at our Ann Arbor, MI location.
Pay $18 to $25 per year.
About the Role You will:
Meet or exceed sales targets set by your Manager.
Work with the Profit Center Manager to establish revenue and margin targets.
Accurately process Sales Orders and Bids generated through telephone sales transactions.
Assist customers who pick up orders at our Profit Center.
Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers.
Identify opportunities for value‑added services and articulate our solutions.
Investigate and resolve customer problems, address pricing deductions and material returns in accordance with Company policy, and follow up to ensure resolution and satisfaction.
Support Counter and Outside Sales activities and all Profit Center activities as part of our team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might create a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management.
About You
1 year of experience in customer service or inside sales; contractor sales preferred.
Knowledge of products sold in the Profit Center is preferred.
Effectively use Microsoft Office (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, customer contact files, and analyze customer data.
Demonstrate outstanding customer service and telephone/verbal communication skills.
Demonstrate product knowledge to answer customer questions and identify upsell or cross‑sell opportunities.
Build influential relationships and trust with customers and vendors through open, interactive communication.
Ask probing questions to understand customer needs, overcome objections, recommend profitable solutions, explain our value‑added services, and close the sale.
Build positive working relationships and inspire teamwork with co‑workers.
Learn and operate the computer‑related systems used to process orders.
Learn to operate warehouse material‑handling equipment.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide whole numbers, common fractions, and decimals.
The benefits of working with us Our culture rewards exceptional people who use their talents to drive business and share in the financial success their efforts generate. In addition to a competitive starting wage, we offer a Profit‑Sharing Program that gives each team member a direct share of annual profits.
Full‑time benefits (30+ hours per week):
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre‑tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (PT team members receive sick time as required by state law)
Paid pregnancy and parental leave
Paid day of community service
Full‑time and part‑time benefits:
401(k) with company contributions
Retirement cash account with company contributions
Targeted training programs focused on personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state, or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening and successful completion of a criminal background investigation subject to any federal, state, and local laws.
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About Hajoca Corporation Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of “Service, Integrity, Reliability,” and on trusted relationships with teammates, customers, and suppliers.
About Builders Plumbing & HTG Builders Plumbing & HTG is a trade name of Hajoca that operates as an independent Profit Center. We look for an
Inside Sales & Service Representative
at our Ann Arbor, MI location.
Pay $18 to $25 per year.
About the Role You will:
Meet or exceed sales targets set by your Manager.
Work with the Profit Center Manager to establish revenue and margin targets.
Accurately process Sales Orders and Bids generated through telephone sales transactions.
Assist customers who pick up orders at our Profit Center.
Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers.
Identify opportunities for value‑added services and articulate our solutions.
Investigate and resolve customer problems, address pricing deductions and material returns in accordance with Company policy, and follow up to ensure resolution and satisfaction.
Support Counter and Outside Sales activities and all Profit Center activities as part of our team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might create a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management.
About You
1 year of experience in customer service or inside sales; contractor sales preferred.
Knowledge of products sold in the Profit Center is preferred.
Effectively use Microsoft Office (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, customer contact files, and analyze customer data.
Demonstrate outstanding customer service and telephone/verbal communication skills.
Demonstrate product knowledge to answer customer questions and identify upsell or cross‑sell opportunities.
Build influential relationships and trust with customers and vendors through open, interactive communication.
Ask probing questions to understand customer needs, overcome objections, recommend profitable solutions, explain our value‑added services, and close the sale.
Build positive working relationships and inspire teamwork with co‑workers.
Learn and operate the computer‑related systems used to process orders.
Learn to operate warehouse material‑handling equipment.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide whole numbers, common fractions, and decimals.
The benefits of working with us Our culture rewards exceptional people who use their talents to drive business and share in the financial success their efforts generate. In addition to a competitive starting wage, we offer a Profit‑Sharing Program that gives each team member a direct share of annual profits.
Full‑time benefits (30+ hours per week):
Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre‑tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (PT team members receive sick time as required by state law)
Paid pregnancy and parental leave
Paid day of community service
Full‑time and part‑time benefits:
401(k) with company contributions
Retirement cash account with company contributions
Targeted training programs focused on personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state, or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening and successful completion of a criminal background investigation subject to any federal, state, and local laws.
#J-18808-Ljbffr