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Sales & Service Specialist

Golf Ranch, Phoenix, Arizona, United States, 85003

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Overview

More fun. More passion. More connection. Golf Ranch is building the future of golf—and you’re invited! Who we are At Golf Ranch, we’re in love with the game of golf and we’re on a mission to make it more accessible, more fun, and way less formal. We pride ourselves on creating spaces that buzz with energy — where competition and connection go hand in hand, and everyone feels like they belong. Working here means joining a team that brings passion and pride to every shift. We back each other up, celebrate wins big and small, and stay focused on creating unforgettable guest experiences. Ready to work where good vibes and great people come standard? Apply today and come be part of the team that’s changing the game! Who you are The Sales and Service Specialist is the first impression of Golf Ranch—combining exceptional hospitality, product knowledge, and a natural ability to connect with guests. This person thrives on delivering great service while guiding guests toward experiences that enhance their time on-site, whether that’s learning about Ranch Pass memberships, events, or the perfect way to spend a bucket of balls. Our ideal team member is curious, service-minded, and confident in communicating with guests. You’ll be the go-to person for questions, recommendations, and transactions—helping guests feel informed, valued, and excited to return.

Responsibilities

Guest Experience & Service

Greet guests warmly, assist with check-in, and make sure everyone feels welcome from the moment they arrive

Provide accurate, friendly information about Golf Ranch offerings, including memberships, events, and promotions

Build genuine connections with guests, fostering a sense of belonging and enthusiasm for the Golf Ranch community

Sales & Communication

Guide guests toward purchases that enhance their visit, from memberships to gift cards and experiences—always focusing on connection over pressure

Accurately handle transactions, payments, and inquiries at the front desk with professionalism and efficiency

Promote ongoing programs and events with enthusiasm and knowledge

Operations & Collaboration

Support the flow of daily operations, assisting across the range, concession, or retail areas as needed

Work closely with teammates and managers to ensure a smooth guest experience and seamless communication across shifts

Contribute ideas to improve sales processes and service delivery

Events & Promotions

Assist in preparing for and supporting special events, leagues, and group outings

Bring energy and attention to detail to make every event feel well-run and memorable

Qualifications

A warm, approachable personality with strong communication skills

Ability to multitask and maintain professionalism in a fast-paced setting

Comfort learning new systems (POS, booking, or membership platforms)

Schedule flexibility including evenings, weekends, and holidays

Bonus Points

— Passion for golf, sports, or community-driven experiences

Experience in point-of-sale, booking, or CRM software

Customer service or retail experience, ideally in hospitality, recreation, or entertainment

Physical: Ability to walk, stand, and interact with guests for extended periods; lift up to 50 pounds; work outdoors in varying weather

Benefits Why Golf Ranch?

At Golf Ranch, work, play, and growth go hand in hand. Our core values of Unshakeable Character, Competitive Greatness, Infectious Enthusiasm, and Deep Connection show up every day in how we treat our guests and how we treat each other. We offer:

Competitive hourly pay

Unlimited free buckets to enjoy outside of work

50% off food and beverages

25% off merchandise and retail

One free on-shift meal from our beloved concession container

Predictable scheduling you can plan around

On-the-job training and career development opportunities

Our Commitment Our mission to create a sense of belonging through the game of golf reflects our commitment to diversity & inclusion. Golf Ranch is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

These points highlight the core parts of the job, but day-to-day duties may shift. We’re committed to providing reasonable accommodations so team members of all abilities can succeed.

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