Xfinity Retail Sales Consultant- Bilingual Spanish Speaking Required
Comcast, Methuen, Massachusetts, us, 01844
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Salary: $26.69+ hourly – Base $19.00/hour + Targeted Commission
Who We Are
Great Places to Work named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast named a Top Company in the U.S. by LinkedIn
Comcast named a top 20 company on DiversityInc’s ‘Top 50’ List
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
Job Description What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering questions about current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment and connecting products and services to customers’ everyday lifestyles.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped commissions. Join Comcast and be aPart of Something Big.
Our uncapped commissions offer significant upside above targeted earnings for those who overachieve sales targets.
What You Will Need To Have
High School Diploma or equivalent
Generally 2-5 years related experience; consumer electronics/wireless retail sales experience preferred
Ability to work a full-time, flexible schedule including evenings, weekends, holidays, and variable shifts
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and to stand and move about the store constantly
Perks And Benefits
Day-One benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching
Employees At All Levels Are Expected To
Understand operating principles and use them as guidelines for how you do your job
Own the customer experience, put customers first, and promote products and services
Be an enthusiastic learner and advocate of our technology, products, and services
Win as a team by collaborating and being open to new ideas
Be an active part of the Net Promoter System by participating in huddles and feedback loops
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for customers, investors, and communities
Disclaimer
This information indicates the general nature and level of work performed by employees in this role and is not a comprehensive inventory of duties and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary
Base Pay: $19.00
Total Target Compensation (Base Pay plus Targeted Commission): $26.69
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education: High School Diploma / GED
Certifications (if applicable): N/A
Relevant Work Experience: 2-5 Years
#J-18808-Ljbffr
Job Summary
Salary: $26.69+ hourly – Base $19.00/hour + Targeted Commission
Who We Are
Great Places to Work named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast named a Top Company in the U.S. by LinkedIn
Comcast named a top 20 company on DiversityInc’s ‘Top 50’ List
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
Job Description What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering questions about current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment and connecting products and services to customers’ everyday lifestyles.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped commissions. Join Comcast and be aPart of Something Big.
Our uncapped commissions offer significant upside above targeted earnings for those who overachieve sales targets.
What You Will Need To Have
High School Diploma or equivalent
Generally 2-5 years related experience; consumer electronics/wireless retail sales experience preferred
Ability to work a full-time, flexible schedule including evenings, weekends, holidays, and variable shifts
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and to stand and move about the store constantly
Perks And Benefits
Day-One benefits
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching
Employees At All Levels Are Expected To
Understand operating principles and use them as guidelines for how you do your job
Own the customer experience, put customers first, and promote products and services
Be an enthusiastic learner and advocate of our technology, products, and services
Win as a team by collaborating and being open to new ideas
Be an active part of the Net Promoter System by participating in huddles and feedback loops
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for customers, investors, and communities
Disclaimer
This information indicates the general nature and level of work performed by employees in this role and is not a comprehensive inventory of duties and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary
Base Pay: $19.00
Total Target Compensation (Base Pay plus Targeted Commission): $26.69
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education: High School Diploma / GED
Certifications (if applicable): N/A
Relevant Work Experience: 2-5 Years
#J-18808-Ljbffr