Overview
Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Pay Range:
$18.28 - $22.86 depending on experience Schedule:
Monday - Friday (9am - 6pm EST)
Responsibilities
What work will you perform?
In this role, you will support the Field Management team as the first point of contact in the onboarding and training for newly contracted Landstar Agents. Your support experience, engagement skills, and ability to influence strong relationships will play a key role in helping Agents navigate their learning process.
You will deliver exceptional internal customer service to ensure a positive and successful initial six months, at minimum, for our Agents.
Your ability to continuously learn and adapt will be vital to your success in this position.
Provide comprehensive training on all Landstar systems, tools, and sites
Deliver engaging and effective online and in person training sessions
Monitor new agent performance at 45/90/180-day intervals
Conduct weekly workshop training for agency staff members
Process and respond to agents' customer account inquiries
Function as the initial corporate point of contact for new agents
Provide operational support on a vast amount of topics
Communicate and collaborate with Region Team personnel
Perform system demonstrations in person and/or virtually
Other duties as assigned
Qualifications Required Minimum Experience and Education:
High school diploma or General education degree (GED)
One year of administrative customer service
Preferred Experience:
6 months of presentation experience, training experience, or equivalent of both
Knowledge, Skills, and Abilities:
Ability to work with minimal supervision in a fast-paced environment with changing priorities
Ability to create and maintain positive relationships, fostering communication and cooperation with agents and Region personnel. Always maintain professional demeanor, including attire and hygiene
Proficient in Microsoft Office and Internet knowledge
Ability to analyze and apply critical thinking to solve issues in a timely manner
Effective communication skills in all modes
Ability to travel as required for onsite training or meetings and pre-pay for approved reimbursable expenses (i.e. hotel, meals, rental vehicles). Flights are paid for by the Company in advance.
Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com .
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
#J-18808-Ljbffr
Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Pay Range:
$18.28 - $22.86 depending on experience Schedule:
Monday - Friday (9am - 6pm EST)
Responsibilities
What work will you perform?
In this role, you will support the Field Management team as the first point of contact in the onboarding and training for newly contracted Landstar Agents. Your support experience, engagement skills, and ability to influence strong relationships will play a key role in helping Agents navigate their learning process.
You will deliver exceptional internal customer service to ensure a positive and successful initial six months, at minimum, for our Agents.
Your ability to continuously learn and adapt will be vital to your success in this position.
Provide comprehensive training on all Landstar systems, tools, and sites
Deliver engaging and effective online and in person training sessions
Monitor new agent performance at 45/90/180-day intervals
Conduct weekly workshop training for agency staff members
Process and respond to agents' customer account inquiries
Function as the initial corporate point of contact for new agents
Provide operational support on a vast amount of topics
Communicate and collaborate with Region Team personnel
Perform system demonstrations in person and/or virtually
Other duties as assigned
Qualifications Required Minimum Experience and Education:
High school diploma or General education degree (GED)
One year of administrative customer service
Preferred Experience:
6 months of presentation experience, training experience, or equivalent of both
Knowledge, Skills, and Abilities:
Ability to work with minimal supervision in a fast-paced environment with changing priorities
Ability to create and maintain positive relationships, fostering communication and cooperation with agents and Region personnel. Always maintain professional demeanor, including attire and hygiene
Proficient in Microsoft Office and Internet knowledge
Ability to analyze and apply critical thinking to solve issues in a timely manner
Effective communication skills in all modes
Ability to travel as required for onsite training or meetings and pre-pay for approved reimbursable expenses (i.e. hotel, meals, rental vehicles). Flights are paid for by the Company in advance.
Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com .
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
#J-18808-Ljbffr