Strategy & Operations, Market Strategist (GTM & Expansion)
Sprinter Health, Inc., San Francisco, California, United States, 94199
About Sprinter Health:
At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year.
By using the same technologies that power leading marketplace and last‑mile platforms, we deliver care where people are, especially those who need it most.
To date, we’ve supported over 2 million patients across 22+ states, completed hundreds of thousands of in‑home visits, and consistently maintained a 90+ NPS.
Our team of clinicians, technologists, and operators has raised over
$125M from investors including a16z, General Catalyst, GV, and Accel.
About the Role: We’re looking for a Market Strategist to join our Strategy & Operations team and help, launch, and scale Sprinter’s go‑to‑market and operating model across new and existing territories. This is a classic ex‑consulting strat + ops role: high ownership, heavy cross‑functional exposure, and a mix of structured problem‑solving and hands‑on execution.
In this role, you’ll own regional market strategy end‑to‑end: from market planning and capacity modeling to day‑to‑day operational execution, ensuring Sprinter can enter new markets quickly, scale efficiently, and reliably meet partner and needs. You’ll work closely with Sales, Partnerships, Clinical Operations, Product, and Data to translate growth goals into executable operating plans.
If you’re excited by ambiguous problems, enjoy building repeatable frameworks, and want to directly shape how a high‑growth healthcare company expands into new geographies, this role is for you.
Own Market Strategy and Execution
Design and execute regional operating strategies
that support new market launches, partner expansions, and evolving clinical offerings
Build scalable frameworks
for workforce planning, capacity modeling, and service coverage across dynamic geographies
Continuously refine market plans
in response to changes in demand, partner priorities, patient mix, and clinical protocols
Act as the single threaded owner
for operational performance in assigned markets
Drive Go To Market and Territory Expansion
Partner with Sales and Partnerships
to support market entry, payer launches, and expansion into new territories
Translate commercial commitments
into executable operational plans with clear staffing, scheduling, and cost assumptions
Evaluate market readiness , identify constraints, and recommend tradeoffs to enable fast and sustainable growth
Operational Planning and Scheduling
Develop and maintain optimized schedules
for mobile clinicians based on forecasted demand, geography, and partner requirements
Collaborate closely with Clinical Managers
to incorporate availability, training levels, licensure, and cultural considerations
Identify gaps between forecasted and actual demand
and drive iterative improvements to scheduling and capacity models
Performance Tracking and Analytics
Monitor market level performance
against clinical, financial, and partner KPIs using tools such as Looker, BigQuery, Kibana, SQL, Python, and Excel
Diagnose operational bottlenecks
and performance gaps and develop data backed recommendations to improve efficiency and reliability
Partner with Clinical and Operations leaders
to set annual goals and roadmap initiatives required to hit them
Strategic Projects and Special Initiatives
Lead ad‑hoc analyses
and special projects tied to growth, efficiency, and scale such as logistics optimization, new service pilots, and partner specific requests
Support product development
by translating operational needs into clear requirements and testable hypotheses
Balance multiple high impact initiatives
while maintaining day‑to‑day operational ownership
What You've Done
3+ years of experience
in strategy and operations, management consulting, analytics, marketplace operations, or similar roles
Owned ambiguous problems end to end , translating high level goals into structured plans, operating models, and measurable outcomes
Built models or frameworks
for capacity planning, workforce optimization, territory planning, or supply and demand balancing
Worked cross‑functionally
with Sales, Operations, Product, Data, and external stakeholders to drive execution
Operated effectively in fast paced, high growth environments
with shifting priorities and incomplete information
What Sets You Apart
Experience at a pre‑IPO or high growth company , particularly in Series A through Series D environments
Background in management consulting or growth strategy , with strong comfort structuring unstructured problems
Experience supporting new market launches or geographic expansion , such as new city or territory rollouts
Strong data fluency , including hands on experience with SQL, Looker, BigQuery, Python, Excel, or similar tools
Familiarity with healthcare or healthcare data , such as claims, clinical workflows, or regulated data environments, though not required
Experience in operationally complex or marketplace businesses , such as logistics, last mile delivery, or field based operations
$110,000 - $150,000 a year
What We Offer
Meaningful pre IPO equity
Medical, dental, and vision plans 100% paid for you and your dependents
Flexible PTO and 10 or more paid holidays per year
401(k) with company match
16 week parental leave for birthing parents and 8 weeks for all other parents
Annual professional development stipend
Sprinter Health is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Beware of recruitment fraud and scams. All legitimate Sprinter Health job postings require applications through our official careers site, and all job‑related communications will come from @sprinterhealth.com email addresses.
#J-18808-Ljbffr
By using the same technologies that power leading marketplace and last‑mile platforms, we deliver care where people are, especially those who need it most.
To date, we’ve supported over 2 million patients across 22+ states, completed hundreds of thousands of in‑home visits, and consistently maintained a 90+ NPS.
Our team of clinicians, technologists, and operators has raised over
$125M from investors including a16z, General Catalyst, GV, and Accel.
About the Role: We’re looking for a Market Strategist to join our Strategy & Operations team and help, launch, and scale Sprinter’s go‑to‑market and operating model across new and existing territories. This is a classic ex‑consulting strat + ops role: high ownership, heavy cross‑functional exposure, and a mix of structured problem‑solving and hands‑on execution.
In this role, you’ll own regional market strategy end‑to‑end: from market planning and capacity modeling to day‑to‑day operational execution, ensuring Sprinter can enter new markets quickly, scale efficiently, and reliably meet partner and needs. You’ll work closely with Sales, Partnerships, Clinical Operations, Product, and Data to translate growth goals into executable operating plans.
If you’re excited by ambiguous problems, enjoy building repeatable frameworks, and want to directly shape how a high‑growth healthcare company expands into new geographies, this role is for you.
Own Market Strategy and Execution
Design and execute regional operating strategies
that support new market launches, partner expansions, and evolving clinical offerings
Build scalable frameworks
for workforce planning, capacity modeling, and service coverage across dynamic geographies
Continuously refine market plans
in response to changes in demand, partner priorities, patient mix, and clinical protocols
Act as the single threaded owner
for operational performance in assigned markets
Drive Go To Market and Territory Expansion
Partner with Sales and Partnerships
to support market entry, payer launches, and expansion into new territories
Translate commercial commitments
into executable operational plans with clear staffing, scheduling, and cost assumptions
Evaluate market readiness , identify constraints, and recommend tradeoffs to enable fast and sustainable growth
Operational Planning and Scheduling
Develop and maintain optimized schedules
for mobile clinicians based on forecasted demand, geography, and partner requirements
Collaborate closely with Clinical Managers
to incorporate availability, training levels, licensure, and cultural considerations
Identify gaps between forecasted and actual demand
and drive iterative improvements to scheduling and capacity models
Performance Tracking and Analytics
Monitor market level performance
against clinical, financial, and partner KPIs using tools such as Looker, BigQuery, Kibana, SQL, Python, and Excel
Diagnose operational bottlenecks
and performance gaps and develop data backed recommendations to improve efficiency and reliability
Partner with Clinical and Operations leaders
to set annual goals and roadmap initiatives required to hit them
Strategic Projects and Special Initiatives
Lead ad‑hoc analyses
and special projects tied to growth, efficiency, and scale such as logistics optimization, new service pilots, and partner specific requests
Support product development
by translating operational needs into clear requirements and testable hypotheses
Balance multiple high impact initiatives
while maintaining day‑to‑day operational ownership
What You've Done
3+ years of experience
in strategy and operations, management consulting, analytics, marketplace operations, or similar roles
Owned ambiguous problems end to end , translating high level goals into structured plans, operating models, and measurable outcomes
Built models or frameworks
for capacity planning, workforce optimization, territory planning, or supply and demand balancing
Worked cross‑functionally
with Sales, Operations, Product, Data, and external stakeholders to drive execution
Operated effectively in fast paced, high growth environments
with shifting priorities and incomplete information
What Sets You Apart
Experience at a pre‑IPO or high growth company , particularly in Series A through Series D environments
Background in management consulting or growth strategy , with strong comfort structuring unstructured problems
Experience supporting new market launches or geographic expansion , such as new city or territory rollouts
Strong data fluency , including hands on experience with SQL, Looker, BigQuery, Python, Excel, or similar tools
Familiarity with healthcare or healthcare data , such as claims, clinical workflows, or regulated data environments, though not required
Experience in operationally complex or marketplace businesses , such as logistics, last mile delivery, or field based operations
$110,000 - $150,000 a year
What We Offer
Meaningful pre IPO equity
Medical, dental, and vision plans 100% paid for you and your dependents
Flexible PTO and 10 or more paid holidays per year
401(k) with company match
16 week parental leave for birthing parents and 8 weeks for all other parents
Annual professional development stipend
Sprinter Health is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Beware of recruitment fraud and scams. All legitimate Sprinter Health job postings require applications through our official careers site, and all job‑related communications will come from @sprinterhealth.com email addresses.
#J-18808-Ljbffr