Customer Service & CS Sales Representative - Train on Site/Home Office Program
Citigroup Inc., Tucson, Arizona, United States, 85718
Overview
Train on site/Home Office Program. This position requires you to complete training on site at 9060 S Rita Rd, Tucson, AZ. After training, you may have the option to participate in the Home Office Program where you will work from home as long as you are performing in role and have proper working conditions and required technology. Resume must be attached for consideration. We Offer
Competitive rates start at $19/hr Day 1 Health Benefits State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement Responsibilities
The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross-sell opportunities. Assist in evaluating client financial needs to identify and offer new Citi products and solutions Interact with customer inbound calls and provide customer service as necessary Align client needs to product service solutions within a complex sales-based environment Communicate the value and benefits associated with Citi products and services to clients Achieve monthly individual/team-based established sales goals Assess risk when making business decisions, uphold the firm\'s reputation and safeguard Citi, its clients and assets by complying with applicable laws and regulations, adhering to policy, and escalating or reporting control issues with transparency Qualifications
1-3 years of relevant experience Sales and customer service experience (financial services, call center, retail) preferred Clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Education
High School diploma or equivalent Resume must be attached for consideration. Additional Information
This position requires you to complete training onsite at 9060 S Rita Road, Tucson, AZ. After training, you may have the option to participate in our Home Office Program where you will work from home if you are performing in role, have proper working conditions and technology that is required. Job Details
Job Family Group: Customer Service Job Family: Service & Sales Time Type: Full time Primary Location: Tucson, Arizona, United States Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 Most Relevant Skills: See requirements listed above. Other Relevant Skills: For complementary skills, see above or contact the recruiter. Anticipated Posting Close Date: Feb 09, 2026 Equal Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi and Citi\'s EEO Policy Statement and Know Your Rights poster.
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Train on site/Home Office Program. This position requires you to complete training on site at 9060 S Rita Rd, Tucson, AZ. After training, you may have the option to participate in the Home Office Program where you will work from home as long as you are performing in role and have proper working conditions and required technology. Resume must be attached for consideration. We Offer
Competitive rates start at $19/hr Day 1 Health Benefits State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement Responsibilities
The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross-sell opportunities. Assist in evaluating client financial needs to identify and offer new Citi products and solutions Interact with customer inbound calls and provide customer service as necessary Align client needs to product service solutions within a complex sales-based environment Communicate the value and benefits associated with Citi products and services to clients Achieve monthly individual/team-based established sales goals Assess risk when making business decisions, uphold the firm\'s reputation and safeguard Citi, its clients and assets by complying with applicable laws and regulations, adhering to policy, and escalating or reporting control issues with transparency Qualifications
1-3 years of relevant experience Sales and customer service experience (financial services, call center, retail) preferred Clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Education
High School diploma or equivalent Resume must be attached for consideration. Additional Information
This position requires you to complete training onsite at 9060 S Rita Road, Tucson, AZ. After training, you may have the option to participate in our Home Office Program where you will work from home if you are performing in role, have proper working conditions and technology that is required. Job Details
Job Family Group: Customer Service Job Family: Service & Sales Time Type: Full time Primary Location: Tucson, Arizona, United States Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 Most Relevant Skills: See requirements listed above. Other Relevant Skills: For complementary skills, see above or contact the recruiter. Anticipated Posting Close Date: Feb 09, 2026 Equal Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi and Citi\'s EEO Policy Statement and Know Your Rights poster.
#J-18808-Ljbffr