Director Employee Relations Job at UMass Memorial Health in Worcester

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Exemption Status: Exempt

Hiring Range: $142,168.00 - $255,902.40

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday

Scheduled Hours: 40

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 99940 - 6173 HR Employee Relations

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

Major Responsibilities

• Manages team of Employee Relations Partners and provides necessary training and development opportunities. Advises and coaches managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations matters. (20%)
• Represents UMass Memorial Health Care in collective bargaining with every union representing Medical Center and member hospital employees within the system. Prepares for, conducts, and/or participates in contract negotiations and administers all provisions of the agreements. Prepares and presents contract proposals in consultation with appropriate management representatives. (20%)
• Assists in planning and organization of a program of employee and labor relations to build a positive work environment and prevent and mediate employee disputes and grievances. Provides formal and informal education to all levels of management regarding labor relations, contract interpretation and labor and employment law. (15%)
• Leads and manages sensitive and confidential workplace investigations and drafts investigative reports, as appropriate. May designate to other internal or external resources as necessary. (10%)
• Designs and implements manager trainings on employee and labor relations topics such as the disciplinary procedures, performance improvement, managing in a unionized environment, etc. (10%)
• Contributes to a working environment that is conducive to labor management harmony through the implementation and maintenance of equitable policies and procedures and programs designed to allow for effective problem solving. (10%)
• Actively participates on committees and initiatives representing both clients and HR to ensure application of new legislation, the smooth roll‑out of systems and organizational requirements, and to ensure comprehensive policy updates and implementation. (10%)
• Reviews data and trends to identify employee and labor relations issues and patterns. (5%)
• All other duties as assigned.

Position Qualifications

License/Certification/Education:

• Required: Bachelor's degree in business‑related field.
• Preferred: JD, MBA or other relevant advanced degree.

Experience / Skill

• Minimum of five years of relevant experience.
• Knowledge of human resources theory, principles and practices.
• Working knowledge of recruitment, training, compensation and benefits administration.
• Depth of knowledge in employee and labor relations.
• Good communications, program management, project management, facilitation, decision‑making, critical thinking and listening skills.
• Prior Employee and Labor Relations coaching/mentoring expertise and functional understanding of the organization.
• Proven problem solving, mediation and analysis experience and ability to lead a team.
• Self‑directed and motivated.
• Ability to multi‑task and manage time in a complex environment.
• Preferred: Not specified.

Physical Demands and Working Conditions

Work is considered: Sedentary.

Is the majority of time spent dealing directly with patients? No.

Hazardous: Position likely has exposure to needles, bodily fluids, sickness, potential violence, or other hazardous materials? No.

The Organization reserves the right to modify position duties at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected categories.

Email: talentacquisition@umassmemorial.org