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Technical Trainer

WestRock, Plymouth

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Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Location:  Plymouth, IN ( 1000 Pidco Drive, Plymouth, IN 46563)


The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

  • Completes daily technical training on the floor to assist with the Certification of team members in their roles.
  • Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
  • Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
  • Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
  • Develops, builds, and maintains relationships with trainees & leaders in their role.
  • Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
  • Conducts training on all shifts.
  • Influences others to be safety-minded.
  • Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
  • Additional duties as assigned.

How you will impact Smurfit WestRock:

  • Improve local team performance through increasing skills and time to certification processes.
  • Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset.

What you need to succeed:

Critical Skills/ Capabilities:

  • Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
  • Accountability: Holds self and others responsible for actions and results
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
  • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
  • Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

  • 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
  • 2 – 4 years’ experience in a manufacturing environment preferred
  • Knowledge of Learning Management Systems preferred.
  • Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

  • Facilitation/ Presentation Skills
  • Influencing
  • Partnering
  • Problem Solving/ Continuous Improvement
  • Professionalism

What we offer:

  • Corporate culture based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities
  • An attractive wage, reflecting skills, competencies, and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work.

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Smurfit WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans

Hiring Immediately!

If you have one or more of the above skills, we encourage you to apply!

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.