Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.
Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!
Impact Property Solutions is searching for a goal driven Sales Manager to lead our team of exceptional Sales Representatives. The Sales Manager is a mid-senior level manager responsible for recruiting, training, coaching, and leading a team of outside sales representatives and driving revenue. In this role, the highest level of sales and business development expertise will be expected. This position will be directly accountable for the sales performance of the branch.
Sales Manager Duties and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Use the CRM to manage the short-and-long term pipeline within the market.
- Manage relationships and customer engagement at all organizational levels.
- Development of existing relationships to further revenue opportunities.
- Review and analyze market opportunities and evaluate competitor products, services, and pricing.
- Cross-functional coordination with internal departments to ensure all sales and service commitments are delivered on-cost, on-time, and to the highest standards.
- Exemplify and foster collaborative, solutions-based communication and teamwork with stakeholders.
- Coordination of onboarding, training, and evaluating new hire performance within first 90 days.
- On-going training and one-on-one coaching to ensure sales reps are properly trained and equipped for success.
- Evaluating the team and holding accountable for individual performance and contribution to success.
- Direct purview over all accounts / customers within a geographic region.
- Partner with branch GM and Credit Team to assist with credit and collections efforts.
- Work with Internal teams to ensure sales compliance.
- Act as liaison between Operations and Customer and/or escalate major challenges or breakdowns in service to Operations Manager or Branch General Manager.
Sales Manager Supervisory Responsibilities
- Interview, hire, and train new sales staff.
- Organize and oversees the schedules, territories, and performance of sales staff.
- Use the CRM to oversee the daily workflow of the department.
- Conduct constructive and timely one-on-one coaching and performance evaluations.
- Handle discipline and termination of employees in accordance with company policy.
Sales Manager Competencies
- Demonstrated ability to communicate, present, and influence others credibly and effectively within all levels of the organization.
- Proven ability to drive the sales process from plan to close.
- Strong business sense and industry expertise.
- Operational experience or an understanding of operational and P&L management.
- Excellent mentoring, coaching and people management skills.
- Organizational skills and ability to prioritize job duties in a fast-paced work environment.
- Sees the big picture. Understands the goals, priorities, and strategies of the job and how they relate to our customer and can prioritize work accordingly.
- Proficient with Microsoft Office Suite or related software.
Education and Work Experience Requirements
- High School diploma or GED equivalent
- Bachelors degree in business, Business Administration, or related field or comparable record of sales leadership experience required.
- Three (3) years or more experience in Multi-Family business channels with experience generating end user/customer driven sales.
- Two (2) years or more experience in managing and directing sales team in a customer relationship driven industry.
- Flooring Industry knowledge is a plus
- RFMS Systems Experience is a plus.
Benefits
- Competitive Health Insurance Plans
- Vision and Dental Plan
- Company paid life insurance
- Generous Paid Time Off Program
- 401(K) / Roth plan with employer match
- Generous PTO plus paid Holidays
Physical Requirements
- Must be able to travel and have the ability to be in a vehicle for extended period of time.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift to 25 pounds at times.
Compensation details: 50000-150000 Yearly Salary
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