The Role
- Foundational Sales Hire: First Account Executive on the go-to-market team; will define and shape the sales function.
- Full Sales Cycle Ownership: Prospecting, outbound outreach, qualifying, demoing, negotiating, and closing deals.
- Target Buyers: IT and security decision-makers at enterprise or mid-market organizations.
- Revenue Responsibility: Directly responsible for driving new business and contributing to company growth.
- Cross-Functional Collaboration: Partner closely with Product and Engineering to provide feedback from customers and influence roadmap.
- Market Impact: Help position Serval as a disruptor in the $230B IT automation market.
- -Stage Influence: Opportunity to set processes, frameworks, and KPIs for future AE hires.
- Massive Market Opportunity: Emphasize we're disrupting a $230B+ market (ServiceNow) with no real AI competitors.
- Early-Stage Impact: Stress this is a foundational role where they own the entire sales process from prospecting to close.
- Top-Tier Backing: Mention our confidential $50M Series A from First Round and General Catalyst.
- High-Performance Culture: Note that we're building an elite team of high performers.
- SF HQ: Remind them we're 5 days a week in the SF FiDi office.
Skills
- Full-Cycle B2B Sales Experience: 2+ years closing deals in a revenue-generating role.
- Consultative & Complex Sales: Experience running 1–4 month consultative sales cycles, ideally for technical or IT/security products.
- Proven Overachievement: Consistent track record of exceeding quota or targets.
- Startup/Foundational Experience: Bonus if previously an early AE at a seed/Series A startup.
- Self-Motivated & Competitive: Thrives in high-pressure, fast-paced environments with a “knife fight” sales mentality.
- Exceptional Communication: Strong presentation, negotiation, and relationship-building skills.
- On-Site Availability: Willing to work 5 days/week in San Francisco HQ, with occasional travel to customer sites or events.
- Technical Product Acumen: Comfortable selling products with technical complexity and interacting with IT or security decision-makers.