Senior Director, Data Governance & Privacy Operations (GRC) | Technology | Remot

Senior Director, Data Governance & Privacy Operations (GRC) | Technology

FTI Consulting invites you to lead global privacy operations, third‑party risk management, service delivery, and AI governance within our Technology segment. This operational leadership role is part of the in‑house Service Delivery, Privacy, AI Governance & GRC team.

Base pay range: $119,500.00/yr – $266,000.00/yr

About the Role

As Senior Director, you will partner closely with the Vice President, Legal, Sales, DPO, Corporate Compliance, and Data Center Operations teams to ensure compliance with applicable regulations, laws, and industry standards. You will champion governance and risk management initiatives to embed Privacy‑by‑Design, AI ethics, and security into scalable operations, negotiations, commercial agreements, products, and service delivery. Your work leverages expertise in hyperscale/SaaS technology and risk management with technical, GRC, and legal acumen.

The Ideal Candidate Will Have

• Exceptional verbal and written communication skills with a track record of translating complex regulatory or technical needs into actionable guidance.
• Expert familiarity with ethical AI principles, bias detection, and mitigation techniques.
• Experience applying AI governance at both the enterprise and product levels.
• Strong multitasking ability, prioritizing changing workloads and competing priorities, and pivoting rapidly between strategy and hands‑on execution.
• Extensive experience leading bespoke negotiations with third parties and clients.
• Self‑starter mindset with the confidence to make complex decisions at pace and effectuate change while resolving risks or non‑compliance diplomatically.
• Ability to develop and maintain strong cross‑functional partnerships and influence at all levels without direct reporting relationships.
• Demonstrated success implementing governance readiness for emerging technology initiatives, translating requirements into repeatable controls, artifacts, and operating rhythms.
• Experience creating and implementing GRC policies, addendums, documentation, and site content.
• Passion for AI ethics, GRC, Security, and Privacy.

What You’ll Do

• Partner with stakeholders to embed appropriate GRC provisions into customer, vendor, partner, and other GTM content (portals, Trust, DPAs, LOEs, etc.).
• Support Technology segment transformation, including cross‑segment programs such as scalable IT.
• Proactively horizon‑scan and monitor data protection, cyber, and AI regulations/standards (e.g., GDPR, CCPA, EU AI Act, DORA) and operationalize findings into relevant work streams.
• Assess, communicate, balance, and resolve risk in compliance guidance to the business.
• Ensure AI/Developments and other tech initiatives comply with regulations, governance principles, ISO standards, and industry best practices.
• Coordinate and perform audits and assessments (PIA, DPIA, TIA, AI impact assessment, Data Inventories, etc.) supporting privacy‑by‑design and AI governance principles.
• Build and operationalize negotiation playbooks, risk matrices, data maps, and standardized artifacts to enable self‑service and reduce ad‑hoc escalations.
• Review and negotiate client and third‑party agreements for compliance and alignment with standard positions, including cross‑border transfers.
• Govern risk exception handling for sales enablement and product risk acceptance (standardization at 90% and exceptions at 10%).
• Collaborate on systems administration, creating content, and supporting platforms (Salesforce, TRUST site, TPRM system, AI CLM).
• Champion new technology and policy, evaluating tools, suppliers, and automation opportunities to strengthen governance and enforce frameworks for ethical, secure, and compliant solution deployment.
• Support and lead initiatives aligned with the team’s GRC charter.

How You’ll Grow

We invest in your professional development through coaching, mentorship, continuous learning, and access to certification programs. As you progress, tailored programs for critical milestones empower you to take on future leadership roles.

Basic Qualifications

• Bachelor’s or Master’s degree in computer science, engineering, law, or public policy.
• 5 years of experience in data governance, privacy, AI governance, or related fields.
• 2 years of navigating, negotiating, and reviewing commercial agreements involving complex data protection, AI terms, cross‑border transfers, and service levels within hyperscale environments.
• 15+ years of total applicable work experience, with at least 10 years in IT, information security, or operational risk management (SaaS, IaaS, hyperscale, or hybrid cloud).
• Certifications such as CIPP, AIGP, CRP, CRISC, or CRCM.
• Experience synthesizing legal, regulatory, and contractual obligations into practical work streams and policies.
• Experience scaling governance programs via operating model design and measurable reporting (KPIs).
• Expert knowledge of domestic and global data protection regulations and security frameworks (GDPR, CCPA, HIPAA, GLBA, NIST, ISO 27701, ISO 42001, etc.) applied in complex tech environments.
• Comfort navigating ambiguity in evolving initiatives where scope, tooling, and processes are still defined.

Preferred Qualifications

• Juris Doctor or Master’s in Law strongly preferred.
• Proven project management expertise.
• Experience with major data governance platforms (e.g., OneTrust), vendor risk management systems, Contract Lifecycle Management systems (Ironclad, DocuSign, Conga, Luminance), and workflow platforms like ServiceNow.
• Knowledge of privacy‑enhancing technologies.
• Experience in e‑discovery or legal operations.

Benefits

• Competitive total compensation, including bonus potential.
• Comprehensive medical, dental, vision, life, and disability insurance.
• Generous paid time off and holidays.
• Company‑matched 401(k) retirement plan.
• Flexible work arrangements.
• Paid parental leave with planning tools and support.
• Family care benefits including child/elder care.
• Employee wellness platform.
• Employee recognition programs.
• Paid volunteer time.
• Corporate matching for charitable donations.
• Community‑impact pro bono work.
• Professional development and certification programs.
• In‑office snacks and drinks.
• Smartphone and cellular plan (if applicable).
• Discounts at retailers and businesses.
• Upscale offices close to public transportation.

FTI Consulting is an equal‑opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other protected class. Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors, including location, skills, level of experience, and qualifications. United States – Illinois – Chicago.

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