Overview
Forte Bank in Hartford, WI is seeking an experienced, people-first leader to serve as our VP/Director of Retail Banking . This is a senior leadership role for someone who believes strong results come from strong teams and who has a track record of driving execution and delivering results. This role is a key cultural leader at Forte Bank - someone who is patient, empathetic, sales-oriented, and deeply invested in developing people as individuals, not just employees.
What You'll Do
As VP/Director of Retail Banking, you will lead branch operations and growth across four or more community bank locations, driving deposits, consumer lending, home equity, and small-business relationsh ips.
- Lead, coach, and develop branch and retail leaders into a high performing, engaged team
- Drive sales performance while elevating the customer experience - both in-branch and digitally
- Partner with the COO to co-lead Forte Bank's digital transformation, including digital account opening, e-sign, remote servicing, and workflow automation
- Redefine retail job descriptions, build career paths, and implement a formal retail banking training and sales program
- Develop KPIs, analyze customer and performance data, and take action when results fall short
- Partner with the Marketing Manager to convert retail goals into focused, data-driven growth strategies using customer and branch performance data. Strategically use business and marketing insights to grow deposits, loans, and customer relationships.
- Oversee all aspects of branch operations, audits, cash controls, compliance (KYC/AML), and security
- Serve on ALCO and help guide deposit pricing and funding strategies
- Be highly visible in the community, building relationships and representing Forte Bank at local events
Who You Are
- An experienced, hands-on leader who has a track record of driving execution and delivering results
- A patient, empathetic mentor who develops people and builds careers
- Sales-and goal-oriented, while always keeping the customer and employee experience front and center
- Comfortable leading through change and continuous improvement
What You Bring
- 7-10+ years of retail banking experience in a leadership role
- 5+ years leading multiple branches or an area team (4+ branches)
- Strong knowledge of branch operations, compliance, and audit controls
- Proven experience executing workforce planning, training & development, and career pathing
- Experience with core banking systems, data, and analytics, conversion experience preferred
- Bachelor's degree required; MBA or certifications a plus
Benefits of Choosing to work at Forte Bank
- Competitive Pay
- Health/Dental/Vision/Life
- Very Generous PTO plan
- 401(k) with company match up to 4% (immediate vesting!)
- Profit sharing
- Employee Stock Ownership Program
Check out our website or our Facebook page to learn more about our AMAZING organization and culture!
Forte Bank is an Equal Opportunity Employer
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