Overview
Job Summary
The Executive Director of Health IT Operations is responsible for aligning Health IT strategies with UCSF Health’s goals, overseeing governance structures, and assisting in the management of the IT portfolio to ensure operational and strategic excellence. This role ensures that the organization’s strategic initiatives are prioritized effectively in collaboration with other IT and Operational leaders. It also oversees continual professional development and engagement of Health IT staff, partners with leadership to address organizational and operational challenges, oversees the Health IT Project Management Office (PMO), manages change initiatives, and ensures clear and effective communication across teams. By fostering cross-departmental collaboration and optimizing IT operations, this leader advances UCSF Health’s mission and strategic priorities and champions continuous improvement of the department’s efficiency and effectiveness to meet evolving needs.
Work Environment
At UCSF, collaboration and innovation are central to our mission. Most IT teams are expected to work onsite to support campus-based work. This senior management role will be expected to work onsite four days per week to meet operational and departmental needs.
IT Program and Portfolio Management
- Oversees the Health IT PMO and Portfolio management function.
- Direct leadership of the major IT Restructuring program that consolidates information technology across UCSF Health.
- Partners with the Campus IT Operating Model Program Executive on migration of UCSF Health to the IT Operating model to mitigate root causes of information security deficiencies.
- Partners with the Enterprise Portfolio Manager for UCSF Health to develop consistent portfolio management tools and alignment to enterprise objectives and standards.
IT Governance
- Establish governance structures to engage departmental and information technology leaders in prioritization and decision-making for Health IT systems.
- Oversee the governance program to ensure ongoing productivity and interconnectivity of governance groups.
- Assist CIO Health with preparation of materials for SET, CEO Council, and other executive forums.
- Ensure UC-wide teams have relevant participation; aggregate initiatives and learnings and track applications across UCSF.
Strategy
- Collaborate across UCSF Health to fulfill key elements of the UCSF Health strategic plan and IT’s role in outcomes.
- Coordinate and oversee the IT portfolio of projects in alignment with Health System Executive Team priorities and strategy.
- Integrate the Health technology roadmap and investment plan with Campus-focused IT leaders.
Human Resources
- IT People Development Program: training, education, and continual professional development, role-based team operating model, and new technology skills.
- Collaborates with HR Strategic Business Partners on staff trends, retention, recruitment, vacancies, and diversity initiatives.
Qualifications
Required Qualifications
- Bachelor's degree in related area and/or equivalent experience/training
- 10+ years of experience in healthcare delivery, including academic health systems
- 10+ years of experience managing/leading information technology organizations
- 7+ years at the entity or system Vice President level or equivalent, with demonstrated program, business, and financial management experience
- Expert knowledge of clinical applications concepts, policies, practices, including planning, programming, development, deployment, testing, integration, and user training
- Experience developing and implementing long- and short-range strategic plans, evaluating staff competencies, and managing complex projects in multiple healthcare settings
- Exceptional leadership, communication, organization, and project management skills; able to navigate politically sensitive issues and negotiate durable solutions
- Analytical and critical-thinking skills with the ability to synthesize data, identify system vulnerabilities, and apply creative solutions; drive integration with clinical operations
- Ability to collaborate with senior management to align strategic goals across the organization and UC-wide
- Proven ability to lead by influence and manage cross-organizational teams
- Excellent written and verbal communication skills; ability to convey information clearly to staff and stakeholders
- Advanced knowledge of healthcare terminology, clinical practices, and clinical information systems
Preferred Qualifications
- Advanced degree
- Ability to negotiate large multi-year contracts and understanding of UC procurement policies
- Experience developing and implementing system-level policies
- Ability to work across multiple locations within the health system and affiliates
About UCSF
UCSF Health is committed to equity, diversity, and excellence. We seek candidates who contribute to our PRIDE values and to building a diverse community, nurturing a culture that is welcoming and supportive. For more information, see diversity.ucsf.edu.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Details
Organization: Health
Job Code and Payroll Title: INFO SYS HC MGR 3
Job Category: Clinical Systems / IT Professionals, Supervisory / Management
Bargaining Unit: 99 - Policy-Covered (No Bargaining Unit)
Employee Class: Career
Location: San Francisco, CA
Campus: Mission Center Building (SF)
Work Style: Flexible
Shift: Days
Shift Length: 8 Hours
Additional Shift Details: Monday - Friday, 4 days/week onsite
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