Are you looking for a collaborative, relationship-driven role with significant variety in your day-to-day work? Our client is searching for a
Personal Lines Account Manager
to join their team. In this role, you'll be a trusted advisor, owning client relationships from end-to-end. You'll act as the main point of contact for clients, perform meaningful policy reviews, and assist clients in making the best coverage decisions that protect what truly matters to them. From renewals and policy changes to marketing new and renewal business with top carriers, you'll be hands-on with real insurance work that makes a difference. You'll also work closely with Sales Advisors, carrier partners, and underwriters in a team-focused environment where communication and expertise are valued and where your insurance knowledge directly supports growth and retention. Apply today to be considered!
Work model:
Hybrid What you will do: Act as the main point of contact for personal lines clients, answering inquiries and giving guidance regarding insurance policies and products Perform client policy reviews to evaluate their current coverage and provide recommendations for adjustments if needed Oversee personal lines policy renewals, including reviewing and negotiating terms with insurers, creating renewal proposals, and providing options to clients Process cancellations, endorsements, and reinstatements accurately and efficiently Communicate with insurance carriers to resolve discrepancies or problems regarding client policies, following up as required Obtain information from prospective clients to provide appropriate insurance quotes Use carrier submissions and online raters to market business as needed to appropriate insurance companies Partner with underwriters to provide additional documentation required for policy issuance and renewals Provide clients with formal proposals of insurance while presenting all coverages and responding to questions What you will need to be successful:
High school diploma or equivalent Property & Casualty insurance licenses Experience in customer service, preferably in the insurance industry Proficiency with working with Personal Insurance (auto, umbrella, home, etc.) Outstanding customer service skills, with the ability to have and maintain positive customer relationships Strong computer skills with proficiency in Microsoft programs (Excel, Word, and Outlook), web-based computer applications, and other management systems Excellent organizational and time management skills, handling various projects simultaneously while meeting deadlines and changing priorities as needed Outstanding interpersonal, written communication, and verbal communication skills Ability to work both independently and collaboratively within a team Benefits overview: Health, dental, and vision insurance 401k PTO Interested and qualified candidates can contact Joye Moore at (319) 449-1200 or email Joye at jmoore@thepalmergroup.com.
Personal Lines Account Manager
to join their team. In this role, you'll be a trusted advisor, owning client relationships from end-to-end. You'll act as the main point of contact for clients, perform meaningful policy reviews, and assist clients in making the best coverage decisions that protect what truly matters to them. From renewals and policy changes to marketing new and renewal business with top carriers, you'll be hands-on with real insurance work that makes a difference. You'll also work closely with Sales Advisors, carrier partners, and underwriters in a team-focused environment where communication and expertise are valued and where your insurance knowledge directly supports growth and retention. Apply today to be considered!
Work model:
Hybrid What you will do: Act as the main point of contact for personal lines clients, answering inquiries and giving guidance regarding insurance policies and products Perform client policy reviews to evaluate their current coverage and provide recommendations for adjustments if needed Oversee personal lines policy renewals, including reviewing and negotiating terms with insurers, creating renewal proposals, and providing options to clients Process cancellations, endorsements, and reinstatements accurately and efficiently Communicate with insurance carriers to resolve discrepancies or problems regarding client policies, following up as required Obtain information from prospective clients to provide appropriate insurance quotes Use carrier submissions and online raters to market business as needed to appropriate insurance companies Partner with underwriters to provide additional documentation required for policy issuance and renewals Provide clients with formal proposals of insurance while presenting all coverages and responding to questions What you will need to be successful:
High school diploma or equivalent Property & Casualty insurance licenses Experience in customer service, preferably in the insurance industry Proficiency with working with Personal Insurance (auto, umbrella, home, etc.) Outstanding customer service skills, with the ability to have and maintain positive customer relationships Strong computer skills with proficiency in Microsoft programs (Excel, Word, and Outlook), web-based computer applications, and other management systems Excellent organizational and time management skills, handling various projects simultaneously while meeting deadlines and changing priorities as needed Outstanding interpersonal, written communication, and verbal communication skills Ability to work both independently and collaboratively within a team Benefits overview: Health, dental, and vision insurance 401k PTO Interested and qualified candidates can contact Joye Moore at (319) 449-1200 or email Joye at jmoore@thepalmergroup.com.