Collections Specialist Denials
Job Title: Collections Specialist - Denials Department: Patient Accounts Location: Maury Regional Medical Center - Columbia TN Shift: Full-Time Day Shift Mon-Fri Job Summary: The Collection Specialist is responsible for performing credit analysis on all accounts, ensuring claims are paid correctly according to contract, and providing specific details if claims are paid incorrectly and require an underpayment appeal or overpayment refund. The specialist identifies patient liability, transfers balances to patients, determines if overpayments result from patient or insurance payments, processes refunds for overpayments, and ensures payment transfers are applied correctly. They work closely with the Contract department to ensure compliance with contracts. Job Requirements: 3 Years of related experience in medical or hospital setting required High School Diploma or equivalent preferred Why Maury: 2025 Best Place to Work & 2024 Best Place for Working Parents Medical, Dental, Vision, Retirement Plans & PTO Educational Assistance, Tuition Reimbursement & Career Advancement Navigation Employee Discounts, Childcare Services, Hospitots, Adoption Assistance Mission, Vision & Values: Mission: Clinical excellence. Compassionate care. Every patient. Every day. Vision: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless, and patient-centered experience. Values: W Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team. E Empathy: Understanding the feelings of others as we walk with them on their path to wellness. C Community: Creating relationships, connections, & trust. A Advocacy: Defending the rights of all to be heard. R Respect: Treating everyone with dignity & respect. E Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee. Strategic Anchors: Quality patient care, Highly effective teams, Stewardship of resources, Innovative culture
Job Title: Collections Specialist - Denials Department: Patient Accounts Location: Maury Regional Medical Center - Columbia TN Shift: Full-Time Day Shift Mon-Fri Job Summary: The Collection Specialist is responsible for performing credit analysis on all accounts, ensuring claims are paid correctly according to contract, and providing specific details if claims are paid incorrectly and require an underpayment appeal or overpayment refund. The specialist identifies patient liability, transfers balances to patients, determines if overpayments result from patient or insurance payments, processes refunds for overpayments, and ensures payment transfers are applied correctly. They work closely with the Contract department to ensure compliance with contracts. Job Requirements: 3 Years of related experience in medical or hospital setting required High School Diploma or equivalent preferred Why Maury: 2025 Best Place to Work & 2024 Best Place for Working Parents Medical, Dental, Vision, Retirement Plans & PTO Educational Assistance, Tuition Reimbursement & Career Advancement Navigation Employee Discounts, Childcare Services, Hospitots, Adoption Assistance Mission, Vision & Values: Mission: Clinical excellence. Compassionate care. Every patient. Every day. Vision: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless, and patient-centered experience. Values: W Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team. E Empathy: Understanding the feelings of others as we walk with them on their path to wellness. C Community: Creating relationships, connections, & trust. A Advocacy: Defending the rights of all to be heard. R Respect: Treating everyone with dignity & respect. E Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee. Strategic Anchors: Quality patient care, Highly effective teams, Stewardship of resources, Innovative culture