Customer Service Account Coordinator
Great Northern, Appleton, Wisconsin, United States, 54911
Great Northern Job Opportunity
Founded in 1962, Great Northern is a local, privately-owned paper-based packaging manufacturer known for its secure, stable, and rewarding careers. We foster a collaborative, safe, clean, and enjoyable workplace where team members support and uplift each other. Our team produces sustainable, eco-friendly products that reach national brands, influencing people's daily lives. At Great Northern, we are dedicated to making a positive impact on the lives of our team members, customers, and the communities we serve. This position would be working in our Rollguard Division in Great Northern Corporation. In this position, you will initiate, coordinate and follow customer orders and shipping details ensuring correct items are received by the customer as ordered and correctly invoiced in Salesforce System. Works with Account Managers to supply the Rollguard product line. Create, process and maintain customer inquiries with regard to price requests and product information and freight quotes. Initiates customer contacts and follows up on inquiries regarding Rollguard product. Gather and review all the necessary order entry specifications and details so the order can be sent to the prospective manufacturing plant or warehouse to be shipped per the customer's request. Communicate with General Manager and Account Managers to meet customer needs. Develop relationships throughout all levels of prospects, existing accounts and suppliers. Review month end order reports with the accounting department. Pay is negotiable based upon experience Core office hours of 8am to 5pm with hour unpaid lunch. Opportunity to work hybrid after 6 months of on site training Competitive 401K match and a historically generous profit-sharing retirement savings contribution Paid vacation Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs. A near-site clinic and on-site nurse are provided to team members and their families, free of charge Opportunities to advance your career and compensation level. Health/fitness and tuition reimbursements You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally. To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities. Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Founded in 1962, Great Northern is a local, privately-owned paper-based packaging manufacturer known for its secure, stable, and rewarding careers. We foster a collaborative, safe, clean, and enjoyable workplace where team members support and uplift each other. Our team produces sustainable, eco-friendly products that reach national brands, influencing people's daily lives. At Great Northern, we are dedicated to making a positive impact on the lives of our team members, customers, and the communities we serve. This position would be working in our Rollguard Division in Great Northern Corporation. In this position, you will initiate, coordinate and follow customer orders and shipping details ensuring correct items are received by the customer as ordered and correctly invoiced in Salesforce System. Works with Account Managers to supply the Rollguard product line. Create, process and maintain customer inquiries with regard to price requests and product information and freight quotes. Initiates customer contacts and follows up on inquiries regarding Rollguard product. Gather and review all the necessary order entry specifications and details so the order can be sent to the prospective manufacturing plant or warehouse to be shipped per the customer's request. Communicate with General Manager and Account Managers to meet customer needs. Develop relationships throughout all levels of prospects, existing accounts and suppliers. Review month end order reports with the accounting department. Pay is negotiable based upon experience Core office hours of 8am to 5pm with hour unpaid lunch. Opportunity to work hybrid after 6 months of on site training Competitive 401K match and a historically generous profit-sharing retirement savings contribution Paid vacation Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs. A near-site clinic and on-site nurse are provided to team members and their families, free of charge Opportunities to advance your career and compensation level. Health/fitness and tuition reimbursements You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally. To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities. Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.