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Mail Order Processor

Silver Star Brands, Oshkosh, Wisconsin, United States, 54901

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Mail Order Processor

The primary role of the Mail Order Processor is to sort, open and scan mail orders. Mail Order Processors will review and approve scanned mail orders for automated DAX entry with excellent accuracy and speed. The ideal candidate must have attention to detail and be willing to learn new tasks as needed, including cashiering. Major Position Responsibilities and Accountabilities: Open, sort and scan mail orders for DAX validation using OPEX scanning machine. Act as Office Mail Clerk by managing incoming/outgoing company mail. Stuff and meter outgoing mail, operate mail machines. Internal mail distribution and maintain mail directory. Achieve stated production and quality standards. Perform Cashier functions which include: Validate scanned checks for accuracy. Accurately discover and correct any errors or discrepancies. Investigate and resolve check batches in error statuses. Locate and pull physical checks as needed for rescanning or manual deposit. Assist with other duties as assigned, investigating problem orders or batches, troubleshooting system issues. Coordinate and work to trouble shoot machine related issues. Act as a back-up for additional daily mail tasks including: Daily mail counts and sorts for the scanning team Process paper returns, exchanges and miscellaneous returns work The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. Required education, skills, abilities, and experience: Attention to detail and problem-solving skills necessary Willing and able to learn new responsibilities Strong written and verbal communications skills. Strong decision-making ability. Ability to work successfully in team environment and independently as needed Be available to work mandatory extra hours as volume requires. Good attendance is required Physical Demands: How much on-the-job time is spent in the following physical activities? Check the appropriate amount of time. Activity

Amount of Time

Standing

Up to 1/3

Walking

Up to 1/3

Sitting

2/3 or more

Talking or listening

1/3 to 2/3

Using hands or fingers, handle or feel

2/3 or more

Climbing or balancing

2/3 or more

Stooping, kneeling, crouching, or crawling

2/3 or more

Reaching with hands and arms

2/3 or more

Tasting or smelling

2/3 or more

Does this job require that weight be lifted or force be exerted? Check the appropriate amount of time weight. Activity

Amount of Time

Up to 10 pounds

2/3 or more

Up to 25 pounds

2/3 or more

Up to 50 pounds

2/3 or more

Up to 100 pounds

2/3 or more

More than 100 pounds

2/3 or more

Does this job have any special vision requirement? Check all that apply. Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color vision (ability to identify and distinguish colors)

Depth perception (ability to judge distance)

Adjust focus (ability to adjust the eye to bring an object into sharp focus)

Peripheral vision (ability to observe an area that is up and down or left and right while eyes are)

No special vision requirements

How much exposure to these environmental conditions does this job require? Check the appropriate amount of time. Note: Normal working temperature is 55-85 degrees Fahrenheit Activity

Amount of Time

Wet, humid conditions

2/3 or more

Work near moving mechanical parts

1/3 to 2/3

Work in high or precarious places

2/3 or more

Fumes or airborne particles

2/3 or more

Toxic or caustic chemicals

2/3 or more

Outdoor weather conditions

2/3 or more

Colder than normal work temp

2/3 or more

Risk of electrical shock

2/3 or more

Noticeable vibration

2/3 or more

How much noise is typical for the work environment of this job? Check the appropriate level below. Moderate noise; i.e., printing area near the presses