Live Nation Albuquerque - Night of Show Sales
Live Nation Entertainment, Albuquerque, New Mexico, United States, 87101
Ancillary Crew Member
Live Nation Albuquerque is looking for fun, energetic, and music-loving people to fill this season's job openings. This is a seasonal, hourly position that works concert days only. The job begins in March with training, and the concert season will conclude in October. Ancillary Crew Members play a key role in enhancing the guest experience by supporting all ancillary sales and operations at the venue. This includes assisting with products and services such as lawn chair rentals, Fast Lane, VIP Clubs, parking upgrades, and other guest amenities. Crew members ensure guests have a smooth, friendly, and efficient experience from the moment they arrive until the end of the event. This position takes place in an outdoor live entertainment setting, with exposure to varying weather conditions. Ancillary Crew Members are expected to maintain a friendly and professional demeanor while working in a dynamic, guest-facing environment. What This Role Will Do
Greet guests in a friendly and professional manner while promoting venue amenities and upgrades Assist with the setup, operation, and breakdown of ancillary areas (e.g., lawn chair rentals, signage, Fast Lane entry, and merchandise hubs) Handle sales transactions accurately using point-of-sale systems or handheld devices Maintain accurate inventory counts of ancillary products before, during, and after events Keep work areas organized, clean, and stocked throughout the event Communicate effectively with the Ancillary Manager, Supervisors, and other departments Provide excellent customer service by answering guest questions and resolving minor issues promptly Support signage setup and visibility to ensure clear guest communication Assist with end-of-shift reconciliations, equipment returns, and reporting as directed Follow all venue, company, and safety policies and procedures What This Person Will Bring
Strong customer service and communication skills Comfortable handling cash, credit, or mobile payment transactions Ability to work in a fast-paced environment and remain professional under pressure Must be reliable, punctual, and able to work flexible hours, including nights, weekends, and holidays Ability to lift to 25+ lbs. and stand for extended periods Prior experience in customer service, hospitality, or live event operations preferred (but not required) Positive attitude and team-oriented mindset Comfortable engaging with large crowds and promoting sales Dependable and self-motivated with strong attention to detail Passionate about delivering exceptional guest experiences Equal Employment Opportunity
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Albuquerque is looking for fun, energetic, and music-loving people to fill this season's job openings. This is a seasonal, hourly position that works concert days only. The job begins in March with training, and the concert season will conclude in October. Ancillary Crew Members play a key role in enhancing the guest experience by supporting all ancillary sales and operations at the venue. This includes assisting with products and services such as lawn chair rentals, Fast Lane, VIP Clubs, parking upgrades, and other guest amenities. Crew members ensure guests have a smooth, friendly, and efficient experience from the moment they arrive until the end of the event. This position takes place in an outdoor live entertainment setting, with exposure to varying weather conditions. Ancillary Crew Members are expected to maintain a friendly and professional demeanor while working in a dynamic, guest-facing environment. What This Role Will Do
Greet guests in a friendly and professional manner while promoting venue amenities and upgrades Assist with the setup, operation, and breakdown of ancillary areas (e.g., lawn chair rentals, signage, Fast Lane entry, and merchandise hubs) Handle sales transactions accurately using point-of-sale systems or handheld devices Maintain accurate inventory counts of ancillary products before, during, and after events Keep work areas organized, clean, and stocked throughout the event Communicate effectively with the Ancillary Manager, Supervisors, and other departments Provide excellent customer service by answering guest questions and resolving minor issues promptly Support signage setup and visibility to ensure clear guest communication Assist with end-of-shift reconciliations, equipment returns, and reporting as directed Follow all venue, company, and safety policies and procedures What This Person Will Bring
Strong customer service and communication skills Comfortable handling cash, credit, or mobile payment transactions Ability to work in a fast-paced environment and remain professional under pressure Must be reliable, punctual, and able to work flexible hours, including nights, weekends, and holidays Ability to lift to 25+ lbs. and stand for extended periods Prior experience in customer service, hospitality, or live event operations preferred (but not required) Positive attitude and team-oriented mindset Comfortable engaging with large crowds and promoting sales Dependable and self-motivated with strong attention to detail Passionate about delivering exceptional guest experiences Equal Employment Opportunity
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.