Credit and Collections Specialist
Visual Comfort & Co, Skokie, Illinois, United States, 60077
Accounts Receivable Collections Specialist
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. The Accounts Receivable Collections Specialist is responsible for working with an assigned portfolio of business-to-business credit term accounts. This role is the point of contact for customers within this portfolio. Visual Comfort Offers: Work-Life Balance: Monday
Friday, 8:30am
5:00pm Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. Paid Time Off: Generous vacation accrual and paid time off policies. Holidays: 7 paid holidays per year, in addition to 2 floating holidays. Compensation: Competitive compensation plan Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date. Insurance: Company-provided life insurance and short-term disability coverage. Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date. How Success Is Defined: Manage assigned customer accounts to ensure they are maintaining established credit privileges Perform audits and reconciliations, while resolving account issues Collaborate with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc. Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems Exhibit and adhere to the established Visual Comfort Company Values. Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule Be fully present in the workplace to effectively collaborate and communicate amongst co-workers What You Will Bring: Associate's degree with specialization in Accounting, Finance, or Business Two years of previous experience in Credit and Collections, or Accounts Receivables Must be able to read, write, and speak English. Strong aptitude for and proficiency navigating systems and programs including Microsoft Word, Excel, and Outlook. Exceptional organizational and time management skills, with a strong attention to detail Ability to prioritize and handle multiple tasks and changing priorities Must demonstrate maturity in judgement, commitment, dependability, punctuality Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation Demonstrate exceptional communication across all contact channels, including email, chat and phone Equivalent combinations of education and experience will be considered for this role Compensation Range: $24.00/hr - $26.00/hr #LI-Onsite Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. The Accounts Receivable Collections Specialist is responsible for working with an assigned portfolio of business-to-business credit term accounts. This role is the point of contact for customers within this portfolio. Visual Comfort Offers: Work-Life Balance: Monday
Friday, 8:30am
5:00pm Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. Paid Time Off: Generous vacation accrual and paid time off policies. Holidays: 7 paid holidays per year, in addition to 2 floating holidays. Compensation: Competitive compensation plan Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date. Insurance: Company-provided life insurance and short-term disability coverage. Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date. How Success Is Defined: Manage assigned customer accounts to ensure they are maintaining established credit privileges Perform audits and reconciliations, while resolving account issues Collaborate with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc. Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems Exhibit and adhere to the established Visual Comfort Company Values. Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule Be fully present in the workplace to effectively collaborate and communicate amongst co-workers What You Will Bring: Associate's degree with specialization in Accounting, Finance, or Business Two years of previous experience in Credit and Collections, or Accounts Receivables Must be able to read, write, and speak English. Strong aptitude for and proficiency navigating systems and programs including Microsoft Word, Excel, and Outlook. Exceptional organizational and time management skills, with a strong attention to detail Ability to prioritize and handle multiple tasks and changing priorities Must demonstrate maturity in judgement, commitment, dependability, punctuality Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation Demonstrate exceptional communication across all contact channels, including email, chat and phone Equivalent combinations of education and experience will be considered for this role Compensation Range: $24.00/hr - $26.00/hr #LI-Onsite Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).