About the Role
We are recruiting an analytically strong and detail-oriented specialist to support the U.S. duty drawback program for this global organization. The role plays a critical part in ensuring accurate, timely, and compliant processing of customs refund claims and acts as a key interface between compliance, operational teams, and international trade processes.
Key Responsibilities
Prepare, review, and submit duty drawback claims to U.S. Customs and Border Protection (CBP) in accordance with applicable regulations
Maintain complete, accurate, and well-structured import and export documentation to support claim submissions
Analyze import and export transactions to identify additional refund opportunities
Coordinate with customs brokers, freight forwarders, and trade partners to gather necessary documentation
Monitor claim status, respond to CBP inquiries, and resolve discrepancies
Ensure adherence to all relevant U.S. customs laws and internal compliance policies
Support audits and internal reviews of drawback processes
Enhance and optimize existing workflows to increase efficiency and maximize recovery potential
Prepare regular reports on recovery performance, claim status, and potential risks
Your Profile
Minimum of 2 years of experience in customs compliance, trade compliance, or duty drawback programs
Strong knowledge of U.S. customs regulations (19 CFR) and duty drawback procedures
Experience with duty drawback or trade compliance software systems
Licensed Customs Broker (LCB) preferred or actively pursuing licensure
Familiarity with Free Trade Agreements, HTS classification, and import/export documentation
Strong analytical thinking and high attention to detail
Proficiency in Microsoft Excel and data analysis
Excellent communication and organizational skills
Ability to work independently and manage multiple priorities
Bachelor's degree in International Business, Supply Chain, Accounting, or a related field (preferred)
What Makes This Role Attractive
The position offers a modern, international work environment with clear development pathways and a strong performance culture. Employees benefit from competitive compensation, attractive incentive and bonus structures, comprehensive health benefits, 401K matching, generous PTO programs, and structured opportunities for continuous learning and professional growth.