A leading communications provider is looking for a Contact Center Manager to oversee daily operations and sales performance in Indiana. This role will involve leading a small team, enhancing customer service quality, and driving inbound and outbound sales performance. The ideal candidate will have 3–5 years of experience in contact center management, a strong background in sales leadership, and excellent data analysis skills. Competitive salary and incentives are offered, along with a commitment to community-focused service.
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