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Technical Publication Writer I

Allegion, Carmel, Indiana, United States, 46033

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Overview

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Technical Publication Writer I-Carmel, IN (Hybrid) At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive. When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role. We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we’ll unlock your potential and create a lasting impact. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary

Allegion is an innovative company that is continually developing new product offerings in the fields of electronic locks, automatic door systems, access control software and credentials, mechanical locks, doors, door hardware and more. Allegion is looking for a well-rounded, technical writer / technical illustrator to plan, research, write, and create technical literature designed to instruct our users on how to operate and install various products. This role includes development of text and graphics for our installation sheets, service manuals, templates and digital interactive instructions. You should possess a technical writing / technical illustration and graphics related background. Familiarity with proper documentation layout principles, and extensive experience creating vector based graphic content are important for this job. Creativity and art skills are a definite plus. Additionally, experience working with 3d models in the creation of line drawings and/or in the use of photo-realistic images would be a major plus. What You Will Do

Create all graphic content of service manuals, templates, and installation sheets.

Write, review, and edit content for clarity and ease of use including: service manuals, installation sheets, interactive instructions, and templates.

Gather and research information and create digital and printed materials.

Support New Product Development, sustaining engineering, and Value Engineering’s technical informational needs.

Work directly with project managers, marketing representatives and engineers to understand the products, collect feedback, and update documentation accordingly.

Ensure technical information is accurate, complete, and adheres to standards for quality, graphics, coverage, format, and style.

Obtain a full understanding of the subject matter including target audience by using the products and interacting with product teams.

Work as part of a team to ensure that informational content meets schedule objectives.

Ensure usability of informational content by testing document validity against products.

Manage small tech writing projects throughout the entire process. This includes attendance of meetings, managing phase 1-5 checklists, as well as managing deadlines, and releasing documents through an approval process.

Build interactive instructional information for projects using our interactive html program as required, including the creation of photos, graphics, animations, and video clips.

Conduct usability testing with real world installations of products.

Proactively work with Technical Support to identify Customer issues, and find satisfactory solutions.

What You Need to Succeed

BA in Technical Writing, English, Graphic Arts, 3D art, or related degree.

Minimum 1 year of related experience.

Experience creating technical graphics, and/or writing technical documentation for hardware or software products.

Proven experience using Adobe Illustrator and Adobe InDesign or their equivalents. Knowledge of ISO draw, Maya, Blender or other 3d software is a plus.

Ability to create and modify technical graphics.

Understanding of mechanical concepts.

Strong, proven writing and communication skills.

Ability to assimilate technical concepts quickly and present technical information clearly and concisely for technical and non-technical audiences.

Team player with solid people skills.

The ability to create polished documents without the aid of an editor.

The ability to meet deadlines while making progress on other priority items.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: You\'re seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the

Gallup Exceptional Workplace Award

for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us

Health, dental and vision insurance coverage, helping you “be safe, be healthy”

Unlimited Paid Time Off

A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

Life Insurance – Term life coverage with the option to purchase supplemental coverage

Tuition Reimbursement

Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards

Employee Discounts through Perks at Work

Community involvement and opportunities to give back so you can “serve others, not yourself”

Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role?

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

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