Service Desk Analyst (WFH) at Pro Talent HR Connecticut
Pro Talent HR, North Stonington, Connecticut, us, 06359
Overview
Service Desk Analyst (WFH) job at Pro Talent HR. Connecticut.
At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.
Role Description This is a full-time remote role for a Service Desk Analyst at Pro Talent.
Responsibilities The Service Desk Analyst will be responsible for providing technical support, troubleshooting, and customer service on a day-to-day basis.
Qualifications
Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Service skills
Strong problem-solving abilities
Excellent communication and interpersonal skills
Ability to work well under pressure
Previous experience in a similar role is a plus
Relevant certification in IT or related field
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At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.
Role Description This is a full-time remote role for a Service Desk Analyst at Pro Talent.
Responsibilities The Service Desk Analyst will be responsible for providing technical support, troubleshooting, and customer service on a day-to-day basis.
Qualifications
Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Service skills
Strong problem-solving abilities
Excellent communication and interpersonal skills
Ability to work well under pressure
Previous experience in a similar role is a plus
Relevant certification in IT or related field
#J-18808-Ljbffr