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Global IT Service Desk Analyst

Hayward Hawk, New York, New York, us, 10261

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A global professional services firm is seeking an experienced Service Desk Analyst to be the first point of contact for technical issues. Your role will involve resolving support incidents, managing service requests, and collaborating with IT teams to ensure high-quality support. Candidates must have at least 3 years of experience in technical support, preferably in professional services or legal environments. Strong communication skills and a customer service mindset are essential. Join a dynamic team providing critical IT support in a fast-paced environment. #J-18808-Ljbffr