Overview
Position:
HRMS Analyst Location:
Westerville, OH location! Duration:
10-month Contract, potential for perm conversion Pay Rate : Cannot exceed $32.46/hr. MUST HAVES
1-3 years of experience in maintaining HR/Payroll systems in a corporate environment 1-3 years of experience in maintaining an integrated HRMS application supporting multi-state or international locations 1-3 years of management reporting on a relational data base Knowledge of MS Office Suite including Word, Excel, One Note, Access and Power point Ability to effectively mulit-task and work in fast-paced enviornment Ability to understand customer needs/issues Demonostrate competence/experience in maintaining HRMS system Develop/Maintain data extraction and import processes PLUSSES
Bachelors degree or equivalent experience HR/HRMS certificiation (SPHR/PHR) 1-2 years of working in HR/IT call center or help desk Participation on system implementations or upgrades PRIMARY PURPOSE
Provides functional support for the core HR system (Oracle HRMS) with a focus on local and regional HR business needs in North America. Responsible for basic setup, mass updates, data audits, reporting and some end-user issue resolution. Provides excellent customer service to the end-user community including providing instruction on HR systems processes. Ensures consistency in process utilization and a high level of data accuracy and compliance. MAIN RESPONSIBILITIES
Data Fixes/Updates - analyzes data fix request to determine how to correct information in HRMS. Updates HRMS with data fix and response to end user within the defined team SLA. Mass Updates - reviews mass update requests for accuracy and approval. Works with end user to resolve any errors with the mass update. Processes mass update within defined team SLA. Participates in testing for mass update customizations. Basic Setup - responsible for basic setup requests for supporting countries including jobs, and positions. Confirms request is valid before processing. General Support - assists with general user support including process and system questions, coaching/training on how to use the system, and user errors. Analyzes request and provides accurate responses within the defined team SLA. Audits - analyzes data audits from the system to determine how to resolve the issue. Takes action to resolve the data audit in a timely manner. Interfaces – Supports daily interface file save maintenance. Workflow Monitoring - provides support to end user questions related to workflow and approvals. Reviews supervisor and security setup to respond and assist with user issues and questions. Reporting – understands and delivers recurring/ad-hoc reports to end users within the team defined SLA. Stakeholder Management - works to understand customer needs and meet SLAs. Training - shares templates, training manuals and reference guides with end users. Provides input on updates to materials as needed when policies and processes change.
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Position:
HRMS Analyst Location:
Westerville, OH location! Duration:
10-month Contract, potential for perm conversion Pay Rate : Cannot exceed $32.46/hr. MUST HAVES
1-3 years of experience in maintaining HR/Payroll systems in a corporate environment 1-3 years of experience in maintaining an integrated HRMS application supporting multi-state or international locations 1-3 years of management reporting on a relational data base Knowledge of MS Office Suite including Word, Excel, One Note, Access and Power point Ability to effectively mulit-task and work in fast-paced enviornment Ability to understand customer needs/issues Demonostrate competence/experience in maintaining HRMS system Develop/Maintain data extraction and import processes PLUSSES
Bachelors degree or equivalent experience HR/HRMS certificiation (SPHR/PHR) 1-2 years of working in HR/IT call center or help desk Participation on system implementations or upgrades PRIMARY PURPOSE
Provides functional support for the core HR system (Oracle HRMS) with a focus on local and regional HR business needs in North America. Responsible for basic setup, mass updates, data audits, reporting and some end-user issue resolution. Provides excellent customer service to the end-user community including providing instruction on HR systems processes. Ensures consistency in process utilization and a high level of data accuracy and compliance. MAIN RESPONSIBILITIES
Data Fixes/Updates - analyzes data fix request to determine how to correct information in HRMS. Updates HRMS with data fix and response to end user within the defined team SLA. Mass Updates - reviews mass update requests for accuracy and approval. Works with end user to resolve any errors with the mass update. Processes mass update within defined team SLA. Participates in testing for mass update customizations. Basic Setup - responsible for basic setup requests for supporting countries including jobs, and positions. Confirms request is valid before processing. General Support - assists with general user support including process and system questions, coaching/training on how to use the system, and user errors. Analyzes request and provides accurate responses within the defined team SLA. Audits - analyzes data audits from the system to determine how to resolve the issue. Takes action to resolve the data audit in a timely manner. Interfaces – Supports daily interface file save maintenance. Workflow Monitoring - provides support to end user questions related to workflow and approvals. Reviews supervisor and security setup to respond and assist with user issues and questions. Reporting – understands and delivers recurring/ad-hoc reports to end users within the team defined SLA. Stakeholder Management - works to understand customer needs and meet SLAs. Training - shares templates, training manuals and reference guides with end users. Provides input on updates to materials as needed when policies and processes change.
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