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Payment Processing Specialist

Magik, Tampa, Florida, us, 33646

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Magik Brands is a pioneering direct response brand accelerator with over 20 years of experience creating and scaling industry-leading health, beauty, and pet care brands from concept to market. As a healthy nine-figure company with 300+ team members and 10+ million customers served, Magik combines scientific validation and expert partnerships with cutting-edge direct response marketing strategies to build high-impact brands that improve lives. The team leverages deep performance marketing expertise, rigorous testing, and a pod-based operating model to launch and scale DTC offers rapidly while maintaining a strong focus on operational excellence and customer experience. Magik is recognized in the direct-to-consumer space for building doctor-formulated supplements, innovative skincare, and holistic pet nutrition brands, and is focused on growing from a nine-figure leader to a ten-figure portfolio while staying true to its values of fearless innovation, infinite growth, leadership, ownership, and heart & hustle. Role Overview

Magik Brands is seeking an

expert-level Payment Processing Specialist

to optimize our merchant account (MID) portfolio and end-to-end payment infrastructure across all direct-to-consumer funnels and traffic sources. This full-time role sits at the intersection of operations, risk, and revenue, ensuring high approval rates, stable processing, and compliant growth for high-volume health, beauty, and pet offers. The ideal candidate is a hands-on payments operator who can think strategically about routing and risk while executing quickly inside CRMs and gateways to keep revenue flowing uninterrupted. Key Responsibilities

MID portfolio oversight : Monitor all merchant accounts across offers and traffic sources to ensure balanced volume, risk thresholds, and uninterrupted processing. Transaction routing & load balancing : Assign and adjust payment routing logic in the CRM to optimize approval rates, decline recovery, and MID longevity. Risk & compliance coordination : Track chargebacks, refunds, and velocity limits; flag risk issues early and coordinate with processors, banks, and compliance teams. Processor & gateway management : Act as the point person for processors, gateways, and underwriters, handling onboarding, updates, and day-to-day operational issues. Reporting & performance insights : Maintain dashboards for approval rates, chargebacks, refunds, and reserves, and surface actionable insights to leadership. Back-end execution & QA : Implement CRM-side changes (rules, offers, failovers) and QA live transactions to ensure clean, accurate payment flows. What You Bring

5+ years of hands-on experience in payment processing, merchant services, or payments operations for high-volume e-commerce or DTC businesses. Deep, expert-level understanding of MIDs, gateways, and transaction routing logic across multiple processors. Proven track record managing multiple merchant accounts, monitoring risk metrics, and keeping portfolios within chargeback thresholds while scaling. Strong familiarity with chargeback programs, and dispute management. Experience working inside CRMs or checkout platforms used for DTC brands and subscription/continuity offers. High proficiency with spreadsheets and analytics tools to build and interpret payment performance reports and update dashboards as needed. Excellent communication skills and comfort working cross-functionally with operations, finance, marketing and external partners. Why Magik?

Collaborate with a top-tier team that values pace, performance and collaboration. Enjoy the flexibility and autonomy of a remote work environment built on trust and accountability. Become a key part of our journey building amazing brands in health and wellness.

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