Public Benefits Specialist - Bilingual Required English/Spanish

## Public Benefits Specialist - Bilingual Required English/Spanish!As a **Public Benefits Specialist**, you will work in the **Hood River** office assisting Oregonians **in-person.*** Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.* Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits.* Assessing client family strengths and needs, connecting families to other resources and programs.* You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions.* To qualify for this position, you must be bilingual in Spanish and English.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR*** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An equivalent combination of education, training, and experience relative to the class concept.* Experience explaining and delivering decisions related to the approval or denial of benefits or services* Experience communicating complex and technical information in plain language, both verbally and in writing, to people from diverse backgrounds.* Demonstrated ability to collaborate and thrive within a team‑focused environment.* Experience utilizing multiple software systems.* Experience processing data and solving problems to meet accuracy and timeline requirements.* Work schedule is a traditional work week, Monday-Friday.* This role may be eligible to telework one day per week when business needs allow; however, in‑office work may be required to support Oregonians during periods of low staffing.* Work is conducted in offices and other program sites.* May interact with clients who are under emotional or financial stress.* May require sitting at a terminal or telephone for prolonged periods of the workday. #J-18808-Ljbffr