Engagement Specialist, Assisted Living
Flagstone Senior Living, The Dalles, Oregon, United States, 97058
Overview
Why You’ll Love Working at Milestone
Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.
Perks & Benefits
Medical, Dental, Vision (full-time employees)
401(k) with employer match
Generous PTO
Pet insurance
Perks at Work
Employee Assistance Program
Voluntary benefits options
About the Role We’re seeking an
Engagement Specialist – Independent & Assisted Living (AL/IL)
to oversee resident engagement programs and implement Milestone’s 6 Principles of Well-Being. In this role, you’ll design and manage the monthly calendar, coordinate internal and external events, develop community partnerships, oversee volunteers, and ensure residents enjoy meaningful and enriching experiences.
What You’ll Do
Interview all new residents within 7 days of move-in to assess interests using the Resident Interest Worksheet
Provide new resident orientation to available programs and opportunities
Continuously assess residents’ preferences and recommend programs to meet their needs
Utilize “Get to Know Me,” Resident Interest Worksheets, and “25 Things” tools to guide engagement
Develop a monthly calendar designed to stimulate residents intellectually, physically, socially, and spiritually
Coordinate and manage daily activities while staying within budget
Secure and coordinate internal and external entertainment aligned with resident interests
Collaborate with leadership in interdisciplinary meetings
Plan and execute quarterly marketing events with Sales & Marketing and Culinary leadership, including planning, set-up, clean-up, and promotion
Coordinate transportation for off-site activities, including sightseeing, medical visits, and destination outings
Ensure safe work practices and compliance with Safety Committee standards
Support the Executive Director with investigation and follow-up of workplace injuries as needed
Foster teamwork, take initiative, and support coworkers, residents, and visitors
Perform other duties as assigned
What We’re Looking For
High School Diploma or equivalent required; Associate or Bachelor’s degree strongly preferred in Social Service, Business, Recreation, or a related field
Minimum three years of experience in assisted living preferred
Proven ability to lead and manage staff
Strong written and verbal communication skills
Excellent interpersonal, relationship-building, and mediation abilities
Strong organizational skills with the ability to prioritize, plan, and follow through
Ability to work independently, make decisions, and remain calm under pressure
Proficiency with Microsoft Word and Excel preferred
Pleasant, professional, and personable demeanor
CDL preferred
Join Milestone to help residents stay engaged, active, and connected every day.
Milestone is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.
Perks & Benefits
Medical, Dental, Vision (full-time employees)
401(k) with employer match
Generous PTO
Pet insurance
Perks at Work
Employee Assistance Program
Voluntary benefits options
About the Role We’re seeking an
Engagement Specialist – Independent & Assisted Living (AL/IL)
to oversee resident engagement programs and implement Milestone’s 6 Principles of Well-Being. In this role, you’ll design and manage the monthly calendar, coordinate internal and external events, develop community partnerships, oversee volunteers, and ensure residents enjoy meaningful and enriching experiences.
What You’ll Do
Interview all new residents within 7 days of move-in to assess interests using the Resident Interest Worksheet
Provide new resident orientation to available programs and opportunities
Continuously assess residents’ preferences and recommend programs to meet their needs
Utilize “Get to Know Me,” Resident Interest Worksheets, and “25 Things” tools to guide engagement
Develop a monthly calendar designed to stimulate residents intellectually, physically, socially, and spiritually
Coordinate and manage daily activities while staying within budget
Secure and coordinate internal and external entertainment aligned with resident interests
Collaborate with leadership in interdisciplinary meetings
Plan and execute quarterly marketing events with Sales & Marketing and Culinary leadership, including planning, set-up, clean-up, and promotion
Coordinate transportation for off-site activities, including sightseeing, medical visits, and destination outings
Ensure safe work practices and compliance with Safety Committee standards
Support the Executive Director with investigation and follow-up of workplace injuries as needed
Foster teamwork, take initiative, and support coworkers, residents, and visitors
Perform other duties as assigned
What We’re Looking For
High School Diploma or equivalent required; Associate or Bachelor’s degree strongly preferred in Social Service, Business, Recreation, or a related field
Minimum three years of experience in assisted living preferred
Proven ability to lead and manage staff
Strong written and verbal communication skills
Excellent interpersonal, relationship-building, and mediation abilities
Strong organizational skills with the ability to prioritize, plan, and follow through
Ability to work independently, make decisions, and remain calm under pressure
Proficiency with Microsoft Word and Excel preferred
Pleasant, professional, and personable demeanor
CDL preferred
Join Milestone to help residents stay engaged, active, and connected every day.
Milestone is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr