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Student Health Services Executive Director

American College Health Association, San Diego, California, United States, 92189

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Overview SDSU is seeking a dynamic, student-centered, visionary and innovative leader to serve as the Executive Director of Student Health Services (SHS). This position reports to the Associate Vice President for Health, Wellness, and Student Services and provides forward-thinking administrative and clinical leadership to ensure the delivery of high-quality, accessible, and culturally responsive medical care for a diverse student population of approximately 35,000. SHS is an AAAC H? (AAAHC) accredited health center. The Executive Director will lead a multidisciplinary team and guide SHS in alignment with the university’s commitment to student well-being.

Located on SDSU’s campus, SHS is an essential part of the university’s holistic approach to student health, well-being, and success. The role emphasizes collaboration with campus partners (including Athletics) and local providers to support continuity of care and a safe, welcoming environment for students.

Primary Responsibilities Overall Direction and Leadership for SHS (40%)

Develop policy in accordance with campus policies on the scope and application of health services at SDSU. Provide input and leadership for policy development at the CSU level by serving on system-wide committees or providing data to support these ends.

Develop and implement short- and long-term strategic plans for organizational sustainability, program goals, and operating procedures for SHS to provide visionary leadership and direction for the department and to foster a health campus community focused on student-centered care.

Identify strategies for generating revenue resources for the department and communicate plans and expectations to staff and university administrators.

Supervise and guide staff in the interpretation and application of policy for operational programs and goals.

Serve as a department head within the Division of Student Affairs and work to fulfill the Division’s mission and goals through SHS services and programs.

Develop and implement administrative policies to ensure compliance with regulatory requirements.

Ensure continual review and assessment of programs to adapt to changing student and university needs.

Campus, Community, and Public Outreach

Provide high-level direction and guidance to administrators, faculty, staff, and students on health-related issues.

Contribute to campus policy and decision making as requested by University leadership.

Lead SHS operations with SDSU risk management and CSU Office of General Counsel for related situations.

Serve as a public health subject matter expert for the campus.

Act as the university’s point of contact and lead with the County of San Diego HHS for public health situations.

Interact professionally with students, parents, student organizations, alumni, faculty, administrators, professional societies, and others to advance SHS goals and ensure high-quality medical/health programs and education.

Represent SHS on various University committees as assigned.

Collaborate with StratCom to facilitate health-related communications with outside agencies as needed, including other CSU campuses, city/county/state health departments, and healthcare providers, especially during emergencies.

Serve as a university spokesperson on and off camera regarding health-related issues where appropriate.

Program Development and Evaluation

Develop and implement policies to ensure compliance with regulatory requirements.

Maintain measures for ongoing review and assessment of programs to adapt to changing needs.

Commit to creating and improving programs and services as needed.

Serve as the Department HIPAA Privacy Officer responsible for assessment, implementation, and reporting of compliance and violations.

Personnel and Fiscal Management

Oversee and manage all department resources, including budget and facilities.

Oversee staff management and accountability, including selection, orientation, supervision, training, development, and evaluation.

Supervise and evaluate the SHS Management team and ensure attendance, accountability, and professional development.

Monitor compliance with accreditation standards, license requirements, and state laws pertaining to medical practice.

Ensure staff have opportunities for medical, leadership, and professional development.

Maintain a positive work environment that encourages collaboration across the department.

Maintain knowledge of daily clinic operations to enable effective collaboration with clinical personnel.

Design and maintain an organizational structure aligned with revenue and enrollment projections to meet goals.

Review personnel files to ensure position descriptions are current and aligned with classification standards.

Ensure timely documentation of positional changes in accordance with HR policies and collective bargaining contracts.

Fund Development

Foster relationships and maintain communication with prospective and current donors.

Identify and cultivate potential new donors.

Other Duties

Collaborate with the Director of Counseling and Psychological Services and the Director of Well-being & Health Promotion to design and implement an innovative integrative mental health model, working with relevant units to maximize staff utilization for student mental health needs.

Other duties as assigned.

Required Qualifications

A master’s degree in health care administration, public health, educational health administration, or a related field AND a minimum of five years of professional leadership and management experience in a comparable health services or university program.

Knowledge of funding principles, methods, procedures, and resources within a public university environment (state allocations, fee-generated revenue, program-generated revenue, contracts & grants, gifts, donations, accounting and contract negotiations).

Experience in assessment and evaluation of programs/services, with understanding of quality assurance programs.

Ability to envision and plan strategically; develop, analyze, and implement policy and procedures; proactive in addressing current issues and trends; strong initiative and communication skills.

Experience working with diverse educational, racial, ethnic, and cultural backgrounds.

Direct supervisory experience within a classified system, preferably in a collective bargaining environment.

Knowledge of organizational sustainability including budget and human resources.

Ability to interact professionally with institutional partners to maintain and grow collaborative relationships.

Excellent written, oral, and interpersonal communication skills.

General understanding of fundraising and donor relations to initiate or maintain relationships.

Preferred Qualifications

Terminal degree in a related field.

Direct experience in healthcare with day-to-day management and collaboration with a medical director or equivalent role.

Knowledge of higher education policies governing student health services.

Knowledge of HR management and collective bargaining in a university healthcare setting.

Understanding of HIPAA, FERPA, Mandated Reporting, and the Jeanne Clery Act as they pertain to health care delivery systems.

Knowledge of local, state, and federal regulations affecting public sector healthcare delivery and financing.

Knowledge of healthcare economics, budgeting, and financial management in a public institution setting.

Familiarity with technology in healthcare, including patient information systems and related areas.

Strong leadership traits: vision, collaboration, student-centered approach, and effective communication.

Strategic planning skills and ability to negotiate and resolve conflicts with diplomacy and cultural sensitivity.

Application Process SDSU has partnered with Keeling & Associates (K&A) in this search process. Interested applicants should send a resume and cover letter (preferably PDF) to the provided recruiting email. The subject line should read “SDSU—Executive Director SHS.” For confidential inquiries, contact Jennifer Dickson at the provided email. A confidential review will begin immediately and continue until appointment. All materials submitted by March 9, 2026, will be given full consideration.

Equal Opportunity All university programs and activities are open to all regardless of race, sex, color, ethnicity, or national origin. SDSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment. SDSU complies with Title VI, Title IX, the ADA, Section 504, the California Equity in Higher Education Act, Prop. 209, and CSU’s Nondiscrimination Policy. We prohibit discrimination, harassment, and retaliation in all university programs, policies, and practices.

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