Client Relationship Specialist
Carr Talent Acquisition, California, Missouri, United States, 65018
ABOUT US
We are a self development driven real estate company built on growth, accountability, and doing what is right even when no one is watching. Since 2015, we have helped more than 700 homeowners across Southern California sell their homes with certainty, speed, and respect. Today, we are proud to be recognized as Southern California’s most trusted cash home buyer.
We believe success is something you build together. We invest heavily in our people because when our team grows, our customers win. As a team, we continuously engage in industry events, personal development, and ongoing training because learning never stops here. Our office is a place where collaboration happens daily, ideas are welcomed, and yes, the view is pretty amazing too.
Our values guide every decision we make
Do what’s right
Teamwork
Respect
Collaboration
Resilience
Accountability
Delivery
If those values resonate with you, you will feel at home here.
JOB SUMMARY We are looking for a highly driven and detail-oriented Client Relationship Specialist to join our dynamic real estate investment and home-buying team. This is not just an administrative role; it is a pivotal position at the heart of our business operations where your influence directly drives growth and client satisfaction.
In this role, you will be the first point of contact for potential clients and a trusted partner for our existing customers. You will manage and optimize lead flow, nurture relationships, and ensure every interaction reflects our commitment to excellence. Your ability to convert interest into action, streamline processes, and anticipate client needs will directly impact the success of our team.
WHAT WE OFFER
A supportive, high performing team
On target earnings typically range from $80,000 to $100,000 per year
Hybrid work model
Clear growth and career progression. We promote from within and reward ambition and coachability
Weekly training, ongoing coaching, and access to elite personal development programs, including Tony Robbins and high level masterminds
Meaningful work where you help homeowners through real situations and create life changing outcomes
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handle inbound leads from phone calls, web forms, ads, and marketing campaigns
Follow up with warm and cold company leads to maintain engagement
Build rapport with homeowners and understand their property needs
Qualify leads to determine motivation, property condition, and timeline
Maintain consistent communication via phone, text, and email
Organize and track leads in the company CRM
Update notes, statuses, follow-up tasks, and documentation
Maintain accurate lead flow and pipeline progression
Schedule appointments for evaluations, consultations, and follow-up calls
Coordinate with the acquisitions team for accurate scheduling
Confirm appointments and handle reschedules
Provide exceptional support and service to homeowners
QUALIFICATIONS
Hungry, humble, and smart. You work hard, stay grounded, and make good decisions
Coachable mindset with a willingness to learn and follow proven systems and scripts
Schedule flexibility, including occasional Saturdays
Previous experience in customer service or phone based roles
Reliable transportation and consistent punctuality
Personal computer with dependable internet access
Clear communication skills and strong organizational habits
Ability to manage a high volume of daily calls while staying focused and professional
This role is structured as a 1099 independent contractor position
Preferred (not required)
Experience in real estate or home services
Familiarity with CRM systems
Bilingual (English/Spanish)
#J-18808-Ljbffr
We believe success is something you build together. We invest heavily in our people because when our team grows, our customers win. As a team, we continuously engage in industry events, personal development, and ongoing training because learning never stops here. Our office is a place where collaboration happens daily, ideas are welcomed, and yes, the view is pretty amazing too.
Our values guide every decision we make
Do what’s right
Teamwork
Respect
Collaboration
Resilience
Accountability
Delivery
If those values resonate with you, you will feel at home here.
JOB SUMMARY We are looking for a highly driven and detail-oriented Client Relationship Specialist to join our dynamic real estate investment and home-buying team. This is not just an administrative role; it is a pivotal position at the heart of our business operations where your influence directly drives growth and client satisfaction.
In this role, you will be the first point of contact for potential clients and a trusted partner for our existing customers. You will manage and optimize lead flow, nurture relationships, and ensure every interaction reflects our commitment to excellence. Your ability to convert interest into action, streamline processes, and anticipate client needs will directly impact the success of our team.
WHAT WE OFFER
A supportive, high performing team
On target earnings typically range from $80,000 to $100,000 per year
Hybrid work model
Clear growth and career progression. We promote from within and reward ambition and coachability
Weekly training, ongoing coaching, and access to elite personal development programs, including Tony Robbins and high level masterminds
Meaningful work where you help homeowners through real situations and create life changing outcomes
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handle inbound leads from phone calls, web forms, ads, and marketing campaigns
Follow up with warm and cold company leads to maintain engagement
Build rapport with homeowners and understand their property needs
Qualify leads to determine motivation, property condition, and timeline
Maintain consistent communication via phone, text, and email
Organize and track leads in the company CRM
Update notes, statuses, follow-up tasks, and documentation
Maintain accurate lead flow and pipeline progression
Schedule appointments for evaluations, consultations, and follow-up calls
Coordinate with the acquisitions team for accurate scheduling
Confirm appointments and handle reschedules
Provide exceptional support and service to homeowners
QUALIFICATIONS
Hungry, humble, and smart. You work hard, stay grounded, and make good decisions
Coachable mindset with a willingness to learn and follow proven systems and scripts
Schedule flexibility, including occasional Saturdays
Previous experience in customer service or phone based roles
Reliable transportation and consistent punctuality
Personal computer with dependable internet access
Clear communication skills and strong organizational habits
Ability to manage a high volume of daily calls while staying focused and professional
This role is structured as a 1099 independent contractor position
Preferred (not required)
Experience in real estate or home services
Familiarity with CRM systems
Bilingual (English/Spanish)
#J-18808-Ljbffr