Area Sales Coordinator - Remote
White Barn Inn, Auberge Collection, Kennebunk, Maine, us, 04043
Overview
Company Description
White Barn Inn, Auberge Collection is a beloved local landmark for over 150 years, synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Located in Kennebunk, Maine, the 28-room property offers luxury, gracious service, and access to a marina, pool, spa, two restaurants, and experiences from bike riding to Maine lobster bakes. The White Barn Restaurant is a Forbes Five Star and AAA Five Diamond destination, with the Little Barn offering casual farmstead and seafood-focused dishes. A property-wide redesign was completed in 2020 by Jenny Wolf Interiors.
For more information: auberge.com/whitebarninn. Follow White Barn Inn on Facebook and Instagram @WhiteBarnAuberge.
Job Description The Area Sales Coordinator supports the remote and on-site group sales teams for The White Barn Inn, Mayflower, The Vanderbilt and Wildflower Farms. This role curates a seamless experience and works in tandem with the systems coordinator and the leisure sales coordinator. Duties include coordinating daily needs to assist group sales managers and the area director of sales; prospecting and qualifying group leads; managing Delphi bookings; advanced planning and preparation of site inspections and VIP visits; collaborating with the events team to host planning sites; coordinating with other departments; and assisting with pop-up site visits as needed. Face-to-face interactions with guests and staff and written communications with clients are primary job functions.
Responsibilities
Create contacts, accounts and bookings in Delphi.
Create expense reports, trip reports and group invoices.
Create Amenities for upcoming clients.
Plan, prepare and host group site visits, which may include client entertainment.
Assist sales team with Delphi accounts; lead entry/bookings management, contracts, proposals, lead qualification, prospecting, expense reports, trip reports, group invoicing.
Assist with advanced sales trip planning and post-trip follow-up.
Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers.
Assist with site/VIP reservations and required site documentation; partner with reservations as needed.
Pre-plan and prepare for site visits and VIP stays in collaboration with sales managers.
Participate in planning sites with the events department to assist with room shows.
Conduct site inspections when the sales manager is not on property.
Meet/greet group clients and VIPs upon arrival and departure.
Qualifications
2 years of experience as a sales/catering assistant, preferably with Delphi and Opera systems.
Excellent verbal, written, presentation and interpersonal communication skills.
Strong attention to detail, ability to multi-task and manage time efficiently.
Demonstrated ability to work with and support cross-functional project teams.
About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through design, cuisine, wellbeing and gracious service. With 30 one-of-a-kind properties, Auberge invites guests to create unforgettable stories in desirable destinations.
About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. The Friedkin portfolio includes Auberge Collection and other brands.
EEO statement: US Hotels New England LLC is an Equal Opportunity Employer, M/F/D/V. WBI Operations LLC provides equal employment opportunities to all team members and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WBI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location where the company has facilities. This policy covers all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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For more information: auberge.com/whitebarninn. Follow White Barn Inn on Facebook and Instagram @WhiteBarnAuberge.
Job Description The Area Sales Coordinator supports the remote and on-site group sales teams for The White Barn Inn, Mayflower, The Vanderbilt and Wildflower Farms. This role curates a seamless experience and works in tandem with the systems coordinator and the leisure sales coordinator. Duties include coordinating daily needs to assist group sales managers and the area director of sales; prospecting and qualifying group leads; managing Delphi bookings; advanced planning and preparation of site inspections and VIP visits; collaborating with the events team to host planning sites; coordinating with other departments; and assisting with pop-up site visits as needed. Face-to-face interactions with guests and staff and written communications with clients are primary job functions.
Responsibilities
Create contacts, accounts and bookings in Delphi.
Create expense reports, trip reports and group invoices.
Create Amenities for upcoming clients.
Plan, prepare and host group site visits, which may include client entertainment.
Assist sales team with Delphi accounts; lead entry/bookings management, contracts, proposals, lead qualification, prospecting, expense reports, trip reports, group invoicing.
Assist with advanced sales trip planning and post-trip follow-up.
Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers.
Assist with site/VIP reservations and required site documentation; partner with reservations as needed.
Pre-plan and prepare for site visits and VIP stays in collaboration with sales managers.
Participate in planning sites with the events department to assist with room shows.
Conduct site inspections when the sales manager is not on property.
Meet/greet group clients and VIPs upon arrival and departure.
Qualifications
2 years of experience as a sales/catering assistant, preferably with Delphi and Opera systems.
Excellent verbal, written, presentation and interpersonal communication skills.
Strong attention to detail, ability to multi-task and manage time efficiently.
Demonstrated ability to work with and support cross-functional project teams.
About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through design, cuisine, wellbeing and gracious service. With 30 one-of-a-kind properties, Auberge invites guests to create unforgettable stories in desirable destinations.
About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. The Friedkin portfolio includes Auberge Collection and other brands.
EEO statement: US Hotels New England LLC is an Equal Opportunity Employer, M/F/D/V. WBI Operations LLC provides equal employment opportunities to all team members and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WBI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location where the company has facilities. This policy covers all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#J-18808-Ljbffr