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Inside Sales Representative - Home

Technogym, Jersey City, New Jersey, United States, 07390

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Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.

Technogym inspires

70million daily users

to train using our

innovative & engaging solutions for fitness, sport and health . Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!

Your Role We are looking for an energetic and results-driven Online Client Advisor to boost our sales by delivering a premium, personalized remote shopping experience through phone, chat, email, and digital tools. In this inside sales role, you will be the first point of contact for both B2C and B2B clients, helping them choose the best wellness solutions based on their goals. You’ll guide customers through the purchase journey, respond to inquiries, follow up on marketing leads, and contribute to building strong, long-term relationships. You will also play a key role in supporting our omnichannel strategy by managing CRM data, gathering market feedback, and ensuring customer satisfaction from first contact to product delivery.

This position will primarily support our Home segment, and works onsite at our Jersey City offices.

Your Impact

Achieve direct and indirect sales targets for the different lines of business, including Digital Solutions

Manage inbound interactions (calls, chat, email…) for both B2B and B2C customers, with attention and speed, offering tailored solutions

Manage outbound activities on customer base and prospects across all lines of business, and engage new contacts in Commercial segments

Build long-term relationships with customers through value-oriented proposals

Provide high-quality online assistance, guiding customers to the best product/service

Handle daily back-office tasks (e.g., quotations, task updates, appointment creations across sales channels)

Maintain accurate and complete data in the CRM system

Provide market feedback to improve offerings, process, and services

Support marketing campaigns and initiatives

Oversee the process from order to delivery and installation, checking satisfaction and upselling additional products or services where applicable

About You What you should bring:

Experience in Luxury Sales and/or Customer Service environments for specialized Home sales, or in Commercial sales roles

Excellent communication and interpersonal skills, with an understanding of consumer purchasing habits, often influenced by emotional drivers and requiring seamless decision-making

Long-term customer relationship approach

Familiarity with digital tools and CRM systems

Proactive, enthusiastic, and with a problem-solving mindset

Bachelor’s Degree preferred but not required

Knowledge of Salesforce is a plus

What We Offer

Base Salary $65,000 - $70,000 commensurate with experience

Medical, dental, and vision insurance - effective first day of employment

401k with company match - effective first day of employment

PTO - vacation, sick, and holiday

On-site gym for employee use

Technogym is an Equal Opportunities Employer We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.

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