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Account Manager- Personal/ Commercial insurance

Michigan Community Insurance Agency, Tecumseh, Missouri, United States

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Overview Michigan Community Insurance is a trusted provider of a wide range of insurance products including car, home, life, health, and business insurance. Serving multiple communities such as Wixom, South Lyon, Monroe, Northville, Novi, Farmington Hills, West Bloomfield, Tecumseh, and Commerce Township, Michigan, the agency is dedicated to delivering tailored solutions to meet the needs of individuals, families, and businesses. With a strong local presence and a commitment to exceptional customer service, Michigan Community Insurance has built a reputation for reliability and personalized care.

Role Description This is a full-time on-site role for an Account Manager, based in Tecumseh, MI. The Account Manager will oversee client accounts, build and maintain strong relationships with customers, and serve as the primary contact for insurance needs. Responsibilities include consulting clients on insurance options, managing policy renewals, addressing client inquiries, and supporting sales efforts to grow the book of business. The role requires excellent collaboration with the internal team to ensure customer satisfaction and effective resolution of issues. Any office management experience is also a plus!

Qualifications

Proven skills in Account Management and the ability to manage and grow client relationships effectively

Strong Customer Service skills, with a focus on client satisfaction and timely issue resolution

Knowledge and experience in Insurance practices and policies, particularly in commercial insurance

Strong Communication skills, both written and verbal, for effective interaction with clients and team members

Experience in Sales, including the ability to identify opportunities and recommend appropriate insurance products

Proficiency in using insurance management software and other relevant tools

Property & Casualty Insurance license (preferred) or willingness to obtain one

Ability to multitask, prioritize, and work effectively in a fast-paced, client-focused environment

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