Field Service Representative - Power/Electrical
Schneider Electric, Fort Worth, Texas, United States, 76102
Overview
Great people make Schneider Electric a great company.
Schneider’s Field Service Representatives play an impactful role within the organization, collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. They are the future of Schneider Electric. We offer Field Service Representatives direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+ OT), with most work occurring at customer sites. This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure. As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or countrywide travel, including overnight travel by vehicle or air Assist senior technicians and support Project Management on larger system start-ups Work alongside larger teams of Field Service Representatives and collaborate with Project Managers on higher complexity projects Act on behalf of the District Service Manager to resolve operational issues as required This may be the next step in your career journey if you have: An Associate’s degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, and various AC/DC supply circuit components 2+ years of field service repair and customer service with UPS systems, power distribution and switchgear, ATS, power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience Good safety practices and adherence to safety procedures/polices (lock out tag out, comply with safety programs and complete safety trainings on time) Identify hazards in the work area and report safety matters, incidents, near misses, to management or safety representative NFPA-70E or OSHA experience is preferred Safe driving and vehicle operations skills Skillful use of test and diagnostic equipment Experience reading and interpreting schematics, drawings, and operation manuals Ability to write service reports, correspondence, procedures, and respond to customer questions Ability to perform physical tasks including bending, stooping and lifting up to 40 pounds Work outside in a variety of environmental conditions (heat, cold, rain, dust) Remain standing for extended periods and work in small confined spaces English proficiency to communicate with customers and team members Proficiency in basic computer skills and systems including Microsoft Office and the ability to navigate company digital tools What we have for you: Within your first 180 days, you’ll experience a team-oriented welcome with 8 weeks of in-person training in a state-of-the-art training facility in Dallas, TX, with all expenses paid. After training, online training continues and you’ll be paired with a local mentor for on-the-job onboarding. Hear from one of our Field Service Representatives who loves her job and working with her customers! This relates to a video at the following URL:
https://www.youtube.com/watch?v=CAKJVzjVMTA Schneider Electric offers an inclusive benefits package to support all employees, such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us:
http://se.com/us/careers Let us learn about you! Apply today. IMPACT and culture
– Our IMPACT values include Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork. IMPACT Makers turn sustainability ambition into actions at the intersection of automation, electrification, and digitization. We encourage applying today. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions. Become an IMPACT Maker with Schneider Electric – apply today! Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. We uphold the highest standards of ethics and compliance, and our Trust Charter underpins our business practices. You can learn more about our Trust Charter and ethics policies here:
trust charter and related ethics information. You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Great people make Schneider Electric a great company.
Schneider’s Field Service Representatives play an impactful role within the organization, collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. They are the future of Schneider Electric. We offer Field Service Representatives direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+ OT), with most work occurring at customer sites. This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure. As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or countrywide travel, including overnight travel by vehicle or air Assist senior technicians and support Project Management on larger system start-ups Work alongside larger teams of Field Service Representatives and collaborate with Project Managers on higher complexity projects Act on behalf of the District Service Manager to resolve operational issues as required This may be the next step in your career journey if you have: An Associate’s degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, and various AC/DC supply circuit components 2+ years of field service repair and customer service with UPS systems, power distribution and switchgear, ATS, power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience Good safety practices and adherence to safety procedures/polices (lock out tag out, comply with safety programs and complete safety trainings on time) Identify hazards in the work area and report safety matters, incidents, near misses, to management or safety representative NFPA-70E or OSHA experience is preferred Safe driving and vehicle operations skills Skillful use of test and diagnostic equipment Experience reading and interpreting schematics, drawings, and operation manuals Ability to write service reports, correspondence, procedures, and respond to customer questions Ability to perform physical tasks including bending, stooping and lifting up to 40 pounds Work outside in a variety of environmental conditions (heat, cold, rain, dust) Remain standing for extended periods and work in small confined spaces English proficiency to communicate with customers and team members Proficiency in basic computer skills and systems including Microsoft Office and the ability to navigate company digital tools What we have for you: Within your first 180 days, you’ll experience a team-oriented welcome with 8 weeks of in-person training in a state-of-the-art training facility in Dallas, TX, with all expenses paid. After training, online training continues and you’ll be paired with a local mentor for on-the-job onboarding. Hear from one of our Field Service Representatives who loves her job and working with her customers! This relates to a video at the following URL:
https://www.youtube.com/watch?v=CAKJVzjVMTA Schneider Electric offers an inclusive benefits package to support all employees, such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us:
http://se.com/us/careers Let us learn about you! Apply today. IMPACT and culture
– Our IMPACT values include Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork. IMPACT Makers turn sustainability ambition into actions at the intersection of automation, electrification, and digitization. We encourage applying today. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions. Become an IMPACT Maker with Schneider Electric – apply today! Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. We uphold the highest standards of ethics and compliance, and our Trust Charter underpins our business practices. You can learn more about our Trust Charter and ethics policies here:
trust charter and related ethics information. You must submit an online application to be considered for any position with us. This position will be posted until filled.
#J-18808-Ljbffr