
Member service representative
Navy Federal Credit Union, Kissimmee, Florida, United States, 34747
Requirements
Must have
Previous experience in customer service or banking environment preferred Strong communication and interpersonal skills Ability to work effectively in a team setting Basic understanding of financial products and services High school diploma or equivalent; some college coursework in finance or business is a plus Responsibilities: Offer foundational guidance on products and services to align with member requirements Aid members in establishing and managing deposit accounts, loans, and various financial offerings Investigate and address simple inquiries and issues related to member accounts Facilitate transactions and provide assistance on the banking platform as needed Collaborate with supervisors to enhance service delivery and member satisfaction Company: At Navy Federal Credit Union, we are dedicated to delivering an extensive variety of financial products and services to our members, including checking and savings accounts, loans, and credit/debit cards. Our team thrives in an environment that fosters growth and independence. We value employee referrals and offer a TalentQuest program, recognizing the importance of teamwork and collaboration. Join us in a rewarding role that impacts our community positively.
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Previous experience in customer service or banking environment preferred Strong communication and interpersonal skills Ability to work effectively in a team setting Basic understanding of financial products and services High school diploma or equivalent; some college coursework in finance or business is a plus Responsibilities: Offer foundational guidance on products and services to align with member requirements Aid members in establishing and managing deposit accounts, loans, and various financial offerings Investigate and address simple inquiries and issues related to member accounts Facilitate transactions and provide assistance on the banking platform as needed Collaborate with supervisors to enhance service delivery and member satisfaction Company: At Navy Federal Credit Union, we are dedicated to delivering an extensive variety of financial products and services to our members, including checking and savings accounts, loans, and credit/debit cards. Our team thrives in an environment that fosters growth and independence. We value employee referrals and offer a TalentQuest program, recognizing the importance of teamwork and collaboration. Join us in a rewarding role that impacts our community positively.
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