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Sr Product Designer, Commerce (100% Remote - USA)

Figma Job, New York, New York, us, 10261

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Overview

Sr Product Designer, Commerce (100% Remote - USA) We’re looking for a Senior Product Designer to join as a founding member of our new B2B vertical. This is a rare opportunity to build a new product from the ground up and shape the experience for an entirely new customer segment. You’ll be the design lead working alongside product, engineering, and business stakeholders to create elegant, user-centric solutions that solve real problems. This role requires someone who can thrive in ambiguity, move quickly without sacrificing quality, and balance multiple priorities while keeping the customer experience at the center of every decision.

Responsibilities

Design end-to-end web experiences, owning the full process from concept through launch

Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking user behavior, analyzing metrics, and running experiments—to validate and iterate on designs

Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features

Create simple, logical UI that makes complex workflows feel effortless

Balance user advocacy with business goals and technical constraints

Make smart tradeoffs between speed, learning, and competing priorities

Lead design reviews with external partners and build strong cases for design decisions

Qualifications

3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process

Proven track record designing 0-to-1 experiences from concept through launch using Figma and prototyping tools

Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed

Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty

Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction

Perks and Benefits

Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages

Unlimited PTO

Carrot Cash travel stipend

Access to co-working space on demand through FlexDesk and Work-from-home stipend

Very generous parental leave

Entrepreneurial culture where pushing limits and taking risks is everyday business

Open communication with management and company leadership

Small, dynamic teams = massive impact

100% employer paid Medical, Dental and Vision coverage for employees

Access to Disability & Life insurance

Health Reimbursement Account (HRA)

DCA/ FSA and access to 401k plan

About Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. Hopper has evolved to become a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth: billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have strong CSAT because the terms are clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. HTS represents more than 75% of the business, enabling travel providers to integrate and distribute Hopper’s fintech or travel inventory on their direct channels. Our first HTS partnership is Capital One Travel, with other partners including Air Canada, Uber, Commission Bank, Nubank, and more. Hopper has been named the #1 most innovative travel company by Fast Company, has been downloaded over 120 million times, and is the #3 largest online travel agency in North America. The company has raised over $750 million in private capital and is backed by leading investors. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. Come take off with us!

Compensation Range: $200K - $250K

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