Overview
A Townsend Building Supply (a division of Carter Lumber) Truss Sales Specialist is responsible for driving revenue by providing expert guidance, accurate quotes, and excellent service to builders, contractors, and framers. This role combines technical knowledge of trusses with strong sales and customer relationship skills to grow business, manage opportunities, and ensure customer satisfaction from quote to delivery. A strong belief in the mission and goals of Carter Lumber is essential for success in this position.
Requirements
Proficient in truss design software (e.g., MiTek, Alpine), minimum of 5 years’ experience in the truss business
Strong understanding in sales of construction materials, especially truss and engineered wood products, ability to solve field issues
Strong technical knowledge of trusses and the ability to read and interpret blueprints, able to be self-supportive
Excellent communication, negotiation, and customer service skills
Proven ability to generate new business and grow existing accounts
Proficiency with Microsoft Office
Highly organized with strong follow-up and time-management skills
Track and report on key performance metrics including quote-to-close ratio, sales revenue, customer satisfaction, repeat business, lead follow-up timeliness, and market share growth
Responsibilities
Serve as the primary sales contact for truss-related products and services
Review project plans and specifications to provide accurate and competitive quotes for roof and floor trusses
Identify sales opportunities and upsell additional products or services to maximize revenue
Build and maintain strong relationships with builders, framers, and contractors
Follow up on pending quotes, ensuring timely responses and maintaining a high quote-to-close ratio
Collaborate with the truss design and production teams to ensure customer expectations are met and projects are delivered on time
Provide technical advice and support to customers to help close sales and resolve issues
Maintain a strong understanding of industry trends, competitor offerings, and pricing
Track sales performance and report results to management regularly
Benefits (full-time employees)
Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
Short and Long-Term Disability
Company-paid life insurance and AD&D
Optional supplemental life insurance
Company-match 401(k)
Vacation time and paid holidays
Vendor incentives
Room for growth; we promote from within!
Military encouraged to apply!
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Requirements
Proficient in truss design software (e.g., MiTek, Alpine), minimum of 5 years’ experience in the truss business
Strong understanding in sales of construction materials, especially truss and engineered wood products, ability to solve field issues
Strong technical knowledge of trusses and the ability to read and interpret blueprints, able to be self-supportive
Excellent communication, negotiation, and customer service skills
Proven ability to generate new business and grow existing accounts
Proficiency with Microsoft Office
Highly organized with strong follow-up and time-management skills
Track and report on key performance metrics including quote-to-close ratio, sales revenue, customer satisfaction, repeat business, lead follow-up timeliness, and market share growth
Responsibilities
Serve as the primary sales contact for truss-related products and services
Review project plans and specifications to provide accurate and competitive quotes for roof and floor trusses
Identify sales opportunities and upsell additional products or services to maximize revenue
Build and maintain strong relationships with builders, framers, and contractors
Follow up on pending quotes, ensuring timely responses and maintaining a high quote-to-close ratio
Collaborate with the truss design and production teams to ensure customer expectations are met and projects are delivered on time
Provide technical advice and support to customers to help close sales and resolve issues
Maintain a strong understanding of industry trends, competitor offerings, and pricing
Track sales performance and report results to management regularly
Benefits (full-time employees)
Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
Short and Long-Term Disability
Company-paid life insurance and AD&D
Optional supplemental life insurance
Company-match 401(k)
Vacation time and paid holidays
Vendor incentives
Room for growth; we promote from within!
Military encouraged to apply!
#J-18808-Ljbffr