Join New Era Technology, where
People First
is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
SUMMARY
New Era Technology is a trusted global digital systems integration partner, delivering innovative solutions to help clients achieve mission critical business outcomes. We collaborate with our customers across three solution pillars:
Digital Transformation
– Enabling organizations to modernize applications, optimize business processes, and leverage data-driven innovation.
Modern Infrastructure & Workspaces
– Designing and delivering resilient, scalable infrastructure and empowering employees with secure, productive digital workspaces.
End-to-End Security
– Protecting the enterprise across devices, networks, applications, and cloud environments with a comprehensive security approach.
The foundation of our differentiation are the thousands of New Era employees, industry experts, around the globe delivering against our portfolio of global lifecycle services capabilities in:
Field Services
Professional Services
Managed Services
Program Office / Program Services
This integrated services model allows us to deliver consistent, scalable outcomes from planning and deployment through ongoing optimization and support—anywhere in the world. We deliver innovative solutions to achieve mission critical business outcomes by bringing to bear an eco-system of strategic industry partnerships with the likes of Microsoft, Cisco, and Genesys just to name a few.
Responsibilities
Technical Sales Support
Partner with Enterprise Account Executives to support complex opportunities across New Era's solutions across AI/Data/ML portfolio
Lead technical discovery sessions to understand client infrastructure, pain points, and technical requirements
Design and architect customized solutions that align with client needs and business objectives
Provide technical expertise during client meetings, presentations, and demonstrations
Address technical objections and questions with confidence and clarity
Support multiple sales opportunities simultaneously
Solution Design & Presentation
Develop and deliver compelling technical presentations tailored to audience level (IT staff, Directors, VPs, C-level)
Create solution architectures, diagrams, and technical documentation to support proposals
Conduct proof-of-concept demonstrations and technical workshops
Collaborate with internal technical teams to validate solution feasibility and approach
Translate technical features into business benefits and ROI for decision-makers
Strategic Partner Collaboration
Work closely with strategic partners to leverage technical resources and co-sell opportunities
Stay current on partner roadmaps, certifications, and technical capabilities
Participate in partner-led technical training and enablement programs
Proposal & RFP Support
Contribute technical content to proposals, RFPs, and Statements of Work
Ensure technical accuracy and completeness of all client-facing documentation
Work with sales team to develop competitive positioning and differentiation strategies
Support pricing discussions by providing technical scoping and resource estimates
Sales Process & CRM
Document technical requirements, solution designs, and customer interactions in CRM (Dynamics & HubSpot)
Maintain accurate technical notes and next steps for each opportunity
Provide technical win/loss feedback to inform product and sales strategy
Delivery Handoff
Ensure smooth transition from sales to delivery teams with comprehensive technical documentation
Participate in handoff meetings to communicate solution design, requirements, and commitments
Serve as technical escalation point during early delivery phases as needed
Technical Expertise & Industry Knowledge
Maintain deep technical knowledge across New Era's solution portfolio, including Digital Transformation, AI/ML, Cloud/Data
Stay current with industry trends, emerging technologies, and competitive landscape
Pursue relevant technical certifications to maintain expertise
Represent New Era at trade shows, partner events, and technical conferences
Qualifications
Strong technical background with hands-on experience in enterprise AI/ML infrastructure and cloud platforms.
Proven ability to translate complex technical concepts into business value for technical and non-technical audiences
Exceptional presentation and demonstration skills with experience presenting to C-level executives
Experience in pre-sales or technical sales role supporting enterprise accounts
Strong problem-solving skills with ability to design creative solutions
Excellent collaboration skills across sales, delivery, and partner teams
Self-motivated and able to manage multiple priorities in fast-paced environment
Proficiency with CRM tools (Dynamics & HubSpot), Microsoft Office Suite, and technical diagramming tools
Strong business acumen with understanding of IT budgets, ROI, and procurement processes
Education & Experience
Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field (or equivalent experience)
Minimum of 5+ years in technical pre-sales or technical consulting roles
Demonstrated expertise in one or more of New Era's core solution areas
Experience working with enterprise-level clients and complex, multi-stakeholder sales cycles
Relevant technical certifications strongly preferred (Microsoft, Cisco, AWS, Azure, etc.)
Language Skills English
Physical Demands
Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools.
Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
Work Environment Remote
Expected Hours of Work Standard business hours: Monday -- Friday, 8 a.m. -- 5 p.m., with flexibility to accommodate client schedules and time zones.
Travel TBD
EEO & Compliance
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Pay Range
$125,000—$250,000 USD
Privacy & Contact
– New Era Technology provides information about privacy and how to contact us with questions or concerns. Official communications will come from our verified channels. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Please note our official email domain is
@neweratech.com . If you suspect fraudulent activity, contact privacy@neweratech.com.
#J-18808-Ljbffr
People First
is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
SUMMARY
New Era Technology is a trusted global digital systems integration partner, delivering innovative solutions to help clients achieve mission critical business outcomes. We collaborate with our customers across three solution pillars:
Digital Transformation
– Enabling organizations to modernize applications, optimize business processes, and leverage data-driven innovation.
Modern Infrastructure & Workspaces
– Designing and delivering resilient, scalable infrastructure and empowering employees with secure, productive digital workspaces.
End-to-End Security
– Protecting the enterprise across devices, networks, applications, and cloud environments with a comprehensive security approach.
The foundation of our differentiation are the thousands of New Era employees, industry experts, around the globe delivering against our portfolio of global lifecycle services capabilities in:
Field Services
Professional Services
Managed Services
Program Office / Program Services
This integrated services model allows us to deliver consistent, scalable outcomes from planning and deployment through ongoing optimization and support—anywhere in the world. We deliver innovative solutions to achieve mission critical business outcomes by bringing to bear an eco-system of strategic industry partnerships with the likes of Microsoft, Cisco, and Genesys just to name a few.
Responsibilities
Technical Sales Support
Partner with Enterprise Account Executives to support complex opportunities across New Era's solutions across AI/Data/ML portfolio
Lead technical discovery sessions to understand client infrastructure, pain points, and technical requirements
Design and architect customized solutions that align with client needs and business objectives
Provide technical expertise during client meetings, presentations, and demonstrations
Address technical objections and questions with confidence and clarity
Support multiple sales opportunities simultaneously
Solution Design & Presentation
Develop and deliver compelling technical presentations tailored to audience level (IT staff, Directors, VPs, C-level)
Create solution architectures, diagrams, and technical documentation to support proposals
Conduct proof-of-concept demonstrations and technical workshops
Collaborate with internal technical teams to validate solution feasibility and approach
Translate technical features into business benefits and ROI for decision-makers
Strategic Partner Collaboration
Work closely with strategic partners to leverage technical resources and co-sell opportunities
Stay current on partner roadmaps, certifications, and technical capabilities
Participate in partner-led technical training and enablement programs
Proposal & RFP Support
Contribute technical content to proposals, RFPs, and Statements of Work
Ensure technical accuracy and completeness of all client-facing documentation
Work with sales team to develop competitive positioning and differentiation strategies
Support pricing discussions by providing technical scoping and resource estimates
Sales Process & CRM
Document technical requirements, solution designs, and customer interactions in CRM (Dynamics & HubSpot)
Maintain accurate technical notes and next steps for each opportunity
Provide technical win/loss feedback to inform product and sales strategy
Delivery Handoff
Ensure smooth transition from sales to delivery teams with comprehensive technical documentation
Participate in handoff meetings to communicate solution design, requirements, and commitments
Serve as technical escalation point during early delivery phases as needed
Technical Expertise & Industry Knowledge
Maintain deep technical knowledge across New Era's solution portfolio, including Digital Transformation, AI/ML, Cloud/Data
Stay current with industry trends, emerging technologies, and competitive landscape
Pursue relevant technical certifications to maintain expertise
Represent New Era at trade shows, partner events, and technical conferences
Qualifications
Strong technical background with hands-on experience in enterprise AI/ML infrastructure and cloud platforms.
Proven ability to translate complex technical concepts into business value for technical and non-technical audiences
Exceptional presentation and demonstration skills with experience presenting to C-level executives
Experience in pre-sales or technical sales role supporting enterprise accounts
Strong problem-solving skills with ability to design creative solutions
Excellent collaboration skills across sales, delivery, and partner teams
Self-motivated and able to manage multiple priorities in fast-paced environment
Proficiency with CRM tools (Dynamics & HubSpot), Microsoft Office Suite, and technical diagramming tools
Strong business acumen with understanding of IT budgets, ROI, and procurement processes
Education & Experience
Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field (or equivalent experience)
Minimum of 5+ years in technical pre-sales or technical consulting roles
Demonstrated expertise in one or more of New Era's core solution areas
Experience working with enterprise-level clients and complex, multi-stakeholder sales cycles
Relevant technical certifications strongly preferred (Microsoft, Cisco, AWS, Azure, etc.)
Language Skills English
Physical Demands
Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools.
Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
Work Environment Remote
Expected Hours of Work Standard business hours: Monday -- Friday, 8 a.m. -- 5 p.m., with flexibility to accommodate client schedules and time zones.
Travel TBD
EEO & Compliance
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Pay Range
$125,000—$250,000 USD
Privacy & Contact
– New Era Technology provides information about privacy and how to contact us with questions or concerns. Official communications will come from our verified channels. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Please note our official email domain is
@neweratech.com . If you suspect fraudulent activity, contact privacy@neweratech.com.
#J-18808-Ljbffr