
Overview
Summary of Position:
The Sales Enablement Specialist is responsible for equipping Symphonix’s Sales Executives with the tools, insights, systems, and support they need to sell more effectively and confidently. This role sits at the intersection of sales, marketing, and operations, acting as a trusted partner to the sales team and a steward of our sales technology stack. This is a hands-on, service-oriented role. Ideal for someone who genuinely enjoys helping Sales Executives win, thrives in HubSpot, knows how to leverage ZoomInfo intelligently, and takes pride in being the person behind the scenes who makes everything run smoother.
You are not managing quotas. You are helping the people who do.
Sales and marketing are evolving with technology and industry change. A sales enablement manager oversees components that support the sales team.
About Symphonix Solutions:
We are a growing promotional marketing agency headquartered in Charlotte, North Carolina (SouthPark Area), with sales offices in Florida, Baltimore and New Jersey.
We are solutions-driven professionals who deliver service to every client with a sense of pride, urgency, and importance. We ensure clients only ask once to get what they need. If you have a service heart and a "whatever it takes" mindset, this may be the job for you.
Our marketing agency specializes in helping our clients execute initiatives, including providing commercial print, promo, and apparel products through custom online company stores we customize on their behalf.
In addition to B2B clients, we work with large consumer brands like Boy Scouts of America, Publix, Dole, Sealed Air. Account Management, Project Management, Product Expertise, Sourcing, and Fulfillment are core parts of our value proposition.
Our team comprises client-focused sales, marketing, creative, technology, and procurement professionals with the goal to provide effective and efficient solutions. Our commitment to our clients and to each other fosters a positive work environment.
If you enjoy learning, variety in daily work, and helping others succeed, this job may be for you. If you like dogs, personal interactions with intelligent people who genuinely care about clients, happy hours, pizza parties, and trophies, Symphonix may be your place.
If you are high-energy and want to work inside a dynamic marketing agency, learn the business, launch a career, and serve great clients, drop us a line.
Key Responsibilities
Serve as a day-to-day partner to Sales Executives by supporting prospecting, pipeline development, and opportunity management
Help sales reps prepare for meetings through account research, contact insights, and pre-call planning
Build and maintain sales-ready resources such as pitch decks, one-pagers, case studies, and proposal templates
Act as a trusted internal resource—someone sales reps want to work with
Own the accuracy, cleanliness, and usability of HubSpot CRM data
Support lead management, lifecycle stages, deal tracking, and reporting
Build and manage dashboards, lists, workflows, and sales views that improve visibility and efficiency
Partner with Sales Leadership to continuously refine CRM processes and usage standards
Leverage ZoomInfo to identify, qualify, and enrich target accounts and contacts
Assist with territory development, vertical strategies, and account mapping
Support outbound campaigns by building clean, relevant prospect lists aligned to sales priorities
Sales Content & Process Alignment
Maintain a centralized, easy-to-use library of sales content and tools
Ensure messaging consistency across sales materials and alignment with Symphonix’s brand and positioning
Collaborate with marketing and leadership to refine sales narratives, value propositions, and proof points
Leverage tools like SEMrush to inform sales and content strategy (use SEMrush as an analytical tool to strengthen messaging, content relevance, and sales effectiveness)
Support Sales Executives with Social Selling and Thought Leadership Content
Assist in developing and curating LinkedIn-ready content that Sales Executives can confidently share, comment on, or personalize
Help transform blogs, case studies, wins, and insights into short-form social posts that support prospecting and credibility building
Partner with marketing and leadership to schedule and publish approved content across Symphonix’s social channels (primarily LinkedIn)
Coach Sales Executives on how to use social content as part of their outreach strategy (posting, sharing, engaging—not posting and ghosting)
Help align social activity with outbound efforts in HubSpot (campaigns, sequences, and follow-ups)
Performance Awareness (Not Vanity Metrics)
Monitor basic engagement indicators to inform future content direction
Share insights with Sales and Leadership on content resonance with prospects and clients
Support onboarding of new Sales Executives by helping them ramp quickly and confidently
Assist with sales process documentation, playbooks, and best practices
Track usage and effectiveness of sales tools and content to identify opportunities for improvement
Reporting & Performance Insights – Summarized for Sales Team and Ownership
Monitor sales activity and pipeline metrics to identify trends and gaps
Provide actionable insights that help Sales Leadership make better decisions
Support leadership with reporting related to outreach, engagement, pipeline health, and conversion
Why This Role Matters at Symphonix
At Symphonix, Sales Enablement isn’t a buzzword; it’s a commitment. This role helps ensure our sales team can focus on relationships and growth, knowing they have the infrastructure, insights, and support to do their best work.
If you love being the person who makes things easier, clearer, and more effective for others, enjoy leveraging technology, and take pride in being a true partner to sales, this role will feel right at home.
What Success Looks Like
Sales Executives feel supported, prepared, informed, and empowered
HubSpot data is accurate, usable, and trusted
Sales materials and new content is organized, current, and easy to find
Prospecting efforts are more focused and effective
Sales conversations are sharper, more consistent, and more confident
Website is properly structured with engaging Calls-To-Action that encourage activity
Required Skills & Qualifications
2–5 years of experience in Sales Enablement, Sales Operations, Sales Support, or a related role
Hands-on experience with
HubSpot
(required) – CRM and Campaigns
Ensure that HubSpot is the single source of truth (contacts, companies, deals, and activities)
Design sales process inside of HubSpot, including a clear definition of Suspects, Prospects, Engaged Prospects, Sales Qualified Leads, etc. Deal stage requirements that guide Account Executives through discovery to proposal to close. Develop sales sequences (automation) so next steps are obvious.
HubSpot is the execution engine of outbound activities (including sales sequences with email, call and LinkedIn touches)
Ensure HubSpot content tools are usable (presentations to sales collateral, blogs to case studies)
Tune HubSpot so reps focus on the right opportunities (lead scoring, alerts, etc.)
Reporting dashboards that provide a clear line of sight on key metrics
Experience using
ZoomInfo
and/or similar prospecting tools
Define ideal Customer Profiles (industry vertical, size, geography, buying committee roles)
Help identify multiple contacts per account (Marketing, Sales, HR, Procurement, Operations)
Comfort working directly with Sales Executives and leadership
A service mindset—you enjoy helping others succeed
Sales coaching on how to leverage technology
An intellectual mindset that wants to explore how to leverage sales and marketing tools
Preferred Qualifications
Experience supporting B2B sales teams
Familiarity with sales funnels, buyer journeys, and CRM-based workflows
Experience creating sales tools, templates, or enablement resources
Background in marketing, business, communications, or related fields
Technical Skills
Microsoft Suite
HubSpot
SEMrush (or similar web management)
Work Location
Charlotte, NC Office (No Relocation Assistance Available)
Hybrid work is possible (depending on the individual’s unique ability and performance). Limited one-day-per-week work from home is possible after the first 90 days of employment.
Communication
Regular communication and/or contact with others
Regular meetings with the Sales Team (Group and Individual Meetings)
Electronic Mail
Face-to-Face Discussions (Including Microsoft Teams)
Letters and Memos
Text/Telephone
Must adopt clients’ preferred communication mediums
Pace and Scheduling
Ability to work under pressure, hit deadlines with accurate results
Ability to multitask and prioritize workflows
Role Relationships
Matrix manages company resources – both internal and external (suppliers and vendors)
Works collaboratively with other account managers, customers, and vendors to achieve optimal teamwork
Reports to Account Manager
Commensurate with the individual’s relevant work experience.
Target compensation budget is $70k base + Commissions. Willing to tweak if experience justifies.
#J-18808-Ljbffr
The Sales Enablement Specialist is responsible for equipping Symphonix’s Sales Executives with the tools, insights, systems, and support they need to sell more effectively and confidently. This role sits at the intersection of sales, marketing, and operations, acting as a trusted partner to the sales team and a steward of our sales technology stack. This is a hands-on, service-oriented role. Ideal for someone who genuinely enjoys helping Sales Executives win, thrives in HubSpot, knows how to leverage ZoomInfo intelligently, and takes pride in being the person behind the scenes who makes everything run smoother.
You are not managing quotas. You are helping the people who do.
Sales and marketing are evolving with technology and industry change. A sales enablement manager oversees components that support the sales team.
About Symphonix Solutions:
We are a growing promotional marketing agency headquartered in Charlotte, North Carolina (SouthPark Area), with sales offices in Florida, Baltimore and New Jersey.
We are solutions-driven professionals who deliver service to every client with a sense of pride, urgency, and importance. We ensure clients only ask once to get what they need. If you have a service heart and a "whatever it takes" mindset, this may be the job for you.
Our marketing agency specializes in helping our clients execute initiatives, including providing commercial print, promo, and apparel products through custom online company stores we customize on their behalf.
In addition to B2B clients, we work with large consumer brands like Boy Scouts of America, Publix, Dole, Sealed Air. Account Management, Project Management, Product Expertise, Sourcing, and Fulfillment are core parts of our value proposition.
Our team comprises client-focused sales, marketing, creative, technology, and procurement professionals with the goal to provide effective and efficient solutions. Our commitment to our clients and to each other fosters a positive work environment.
If you enjoy learning, variety in daily work, and helping others succeed, this job may be for you. If you like dogs, personal interactions with intelligent people who genuinely care about clients, happy hours, pizza parties, and trophies, Symphonix may be your place.
If you are high-energy and want to work inside a dynamic marketing agency, learn the business, launch a career, and serve great clients, drop us a line.
Key Responsibilities
Serve as a day-to-day partner to Sales Executives by supporting prospecting, pipeline development, and opportunity management
Help sales reps prepare for meetings through account research, contact insights, and pre-call planning
Build and maintain sales-ready resources such as pitch decks, one-pagers, case studies, and proposal templates
Act as a trusted internal resource—someone sales reps want to work with
Own the accuracy, cleanliness, and usability of HubSpot CRM data
Support lead management, lifecycle stages, deal tracking, and reporting
Build and manage dashboards, lists, workflows, and sales views that improve visibility and efficiency
Partner with Sales Leadership to continuously refine CRM processes and usage standards
Leverage ZoomInfo to identify, qualify, and enrich target accounts and contacts
Assist with territory development, vertical strategies, and account mapping
Support outbound campaigns by building clean, relevant prospect lists aligned to sales priorities
Sales Content & Process Alignment
Maintain a centralized, easy-to-use library of sales content and tools
Ensure messaging consistency across sales materials and alignment with Symphonix’s brand and positioning
Collaborate with marketing and leadership to refine sales narratives, value propositions, and proof points
Leverage tools like SEMrush to inform sales and content strategy (use SEMrush as an analytical tool to strengthen messaging, content relevance, and sales effectiveness)
Support Sales Executives with Social Selling and Thought Leadership Content
Assist in developing and curating LinkedIn-ready content that Sales Executives can confidently share, comment on, or personalize
Help transform blogs, case studies, wins, and insights into short-form social posts that support prospecting and credibility building
Partner with marketing and leadership to schedule and publish approved content across Symphonix’s social channels (primarily LinkedIn)
Coach Sales Executives on how to use social content as part of their outreach strategy (posting, sharing, engaging—not posting and ghosting)
Help align social activity with outbound efforts in HubSpot (campaigns, sequences, and follow-ups)
Performance Awareness (Not Vanity Metrics)
Monitor basic engagement indicators to inform future content direction
Share insights with Sales and Leadership on content resonance with prospects and clients
Support onboarding of new Sales Executives by helping them ramp quickly and confidently
Assist with sales process documentation, playbooks, and best practices
Track usage and effectiveness of sales tools and content to identify opportunities for improvement
Reporting & Performance Insights – Summarized for Sales Team and Ownership
Monitor sales activity and pipeline metrics to identify trends and gaps
Provide actionable insights that help Sales Leadership make better decisions
Support leadership with reporting related to outreach, engagement, pipeline health, and conversion
Why This Role Matters at Symphonix
At Symphonix, Sales Enablement isn’t a buzzword; it’s a commitment. This role helps ensure our sales team can focus on relationships and growth, knowing they have the infrastructure, insights, and support to do their best work.
If you love being the person who makes things easier, clearer, and more effective for others, enjoy leveraging technology, and take pride in being a true partner to sales, this role will feel right at home.
What Success Looks Like
Sales Executives feel supported, prepared, informed, and empowered
HubSpot data is accurate, usable, and trusted
Sales materials and new content is organized, current, and easy to find
Prospecting efforts are more focused and effective
Sales conversations are sharper, more consistent, and more confident
Website is properly structured with engaging Calls-To-Action that encourage activity
Required Skills & Qualifications
2–5 years of experience in Sales Enablement, Sales Operations, Sales Support, or a related role
Hands-on experience with
HubSpot
(required) – CRM and Campaigns
Ensure that HubSpot is the single source of truth (contacts, companies, deals, and activities)
Design sales process inside of HubSpot, including a clear definition of Suspects, Prospects, Engaged Prospects, Sales Qualified Leads, etc. Deal stage requirements that guide Account Executives through discovery to proposal to close. Develop sales sequences (automation) so next steps are obvious.
HubSpot is the execution engine of outbound activities (including sales sequences with email, call and LinkedIn touches)
Ensure HubSpot content tools are usable (presentations to sales collateral, blogs to case studies)
Tune HubSpot so reps focus on the right opportunities (lead scoring, alerts, etc.)
Reporting dashboards that provide a clear line of sight on key metrics
Experience using
ZoomInfo
and/or similar prospecting tools
Define ideal Customer Profiles (industry vertical, size, geography, buying committee roles)
Help identify multiple contacts per account (Marketing, Sales, HR, Procurement, Operations)
Comfort working directly with Sales Executives and leadership
A service mindset—you enjoy helping others succeed
Sales coaching on how to leverage technology
An intellectual mindset that wants to explore how to leverage sales and marketing tools
Preferred Qualifications
Experience supporting B2B sales teams
Familiarity with sales funnels, buyer journeys, and CRM-based workflows
Experience creating sales tools, templates, or enablement resources
Background in marketing, business, communications, or related fields
Technical Skills
Microsoft Suite
HubSpot
SEMrush (or similar web management)
Work Location
Charlotte, NC Office (No Relocation Assistance Available)
Hybrid work is possible (depending on the individual’s unique ability and performance). Limited one-day-per-week work from home is possible after the first 90 days of employment.
Communication
Regular communication and/or contact with others
Regular meetings with the Sales Team (Group and Individual Meetings)
Electronic Mail
Face-to-Face Discussions (Including Microsoft Teams)
Letters and Memos
Text/Telephone
Must adopt clients’ preferred communication mediums
Pace and Scheduling
Ability to work under pressure, hit deadlines with accurate results
Ability to multitask and prioritize workflows
Role Relationships
Matrix manages company resources – both internal and external (suppliers and vendors)
Works collaboratively with other account managers, customers, and vendors to achieve optimal teamwork
Reports to Account Manager
Commensurate with the individual’s relevant work experience.
Target compensation budget is $70k base + Commissions. Willing to tweak if experience justifies.
#J-18808-Ljbffr