**Job Description**:BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTUREAt Ryder, our most important competitive advantage is our people. *CULTURE- INTEGRITY- FAMILY*. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry, and we’ve been in the game since 1933!Shop Location: Rockford, ILHours: First ShiftSchedule: Monday - FridaySalary | Paid Weekly!Bachelor’s Degree RequiredLearn more about our Rental Management Trainee program: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.You thought that was" by*Women in Trucking,* one of *Fortune Magazine*’s “”, & one of “” by*Inbound Logistics.*"Essential Functions* Handling the sales and process for inbound calls as well as outbound solicitation* Maintain current and accurate data within the company's marketing database* Responsible for generating rental, lease, and used vehicle sales leads* Manage all rental asset processes to include Vehicle PM and cleanliness standards* Meet the overall Ryder market share by successfully executing the sales and marketing initiatives* Maintain compliance with the company, local, state, federal, and other regulatory agencies* Reconcile all customer concerns, issues, and disputes to maintain the ongoing relationships and grow the current customer baseAdditional Responsibilities * On a voluntary basis, as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by the Supervisor.* Performs other duties as assigned.Skills and Abilities* Strong verbal and written communication skills* Excellent communication and interpersonal skills* Possesses the flexibility to work in a fast-paced, dynamic environment* High energy, self-motivated, self-directed person who can focus on multiple projects and activities simultaneously and is able to thrive in a fast-paced environment* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)* Ability to work independently and as a member of a team* Detail-oriented with strong follow-up practices* Possess a high degree of common sense and the aptitude to learn quickly* Ability to relocate in the region/US at the conclusion of the training program* Must be computer literate, intermediate requiredQualifications* Bachelor's degree required in business administration or a similar related degree* One (1) year or more of customer service with issue resolution experience preferred* Must be computer literate intermediate required#LI-JM#INDexempt#FBThis **Rental Management Trainee** is fast-paced and touches every aspect of the business unit. This program is designed to be completed in 18-24 months. In this role, you willacquire proven industry knowledge,skills, and resources to develop your relationship-building.*We allow you to carve out your own career path and promote from within*, based on performance. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. Ifyou're motivated, coachable, and looking to get your sales, operations, or management career started,you've come to the right place.If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares! The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
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