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Personal Lines Inside Sales Representative Hybrid

Liberty Mutual Insurance, Cheney, Washington, United States, 99004

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Overview

Are you a customer service or sales professional looking to further your career with a Fortune 100 company and unlimited earning potential? Liberty Mutual is hiring Personal Lines Inside Sales Representatives in your area. No insurance experience needed. Enjoy a flexible hybrid schedule that lets you balance working from our vibrant offices with the convenience of remote work. This role offers a dynamic, fast-paced sales environment where your hard work pays off with uncapped commission potential, ongoing training, and career growth opportunities.

Job Description

As a Personal Lines Inside Sales Representative at Liberty Mutual, you’ll be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions. This role is ideal for those passionate about sales and committed to delivering exceptional service. Our focus is not only on sales but also on providing outstanding client service. You will gather information to provide informed, tailored insurance proposals based on the caller’s unique needs. You’ll spend a significant portion of the day on the phone, managing high call volumes while efficiently balancing multiple tasks in a fast-paced environment. We’re looking for tech-savvy, self-motivated representatives who can thrive in a performance-driven environment.

Responsibilities

Handle inbound calls from new and existing customers seeking personal lines insurance solutions. Gather information and provide informed, tailored insurance proposals based on customer needs. Manage high call volumes while balancing multiple tasks in a fast-paced environment. Operate in a performance-driven environment with a focus on both sales and exceptional service.

Qualifications

2+ years of customer service, sales, or insurance experience. Effective time management and organizational skills. Ability to think, talk, and type efficiently while engaging with customers. Must reside within 50 miles of Liberty Lake, WA; hybrid position requiring in-office and remote work. High school diploma; college preferred. Ability to obtain required resident and non-resident insurance licenses. Ability to work during Licensed Sales Center operating hours.

Compensation & Benefits

$58,000-$65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Base salary differential for certified bilingual Spanish speakers. Comprehensive benefits from Day 1, including health and dental insurance, 401K, company paid pension, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life.

Schedule & Training

Unlicensed training begins

March 23, 2026

and licensed training begins

April 6, 2026 . Comprehensive training for new hires includes paid training of six weeks for licensing or eight weeks for those seeking to obtain a Property & Casualty License and Personal Lines producer license. During training, hours are Monday to Friday from 7:00am to 3:30pm PST. Your initial shift post-training will fall within operating hours and will be assigned based on performance and business needs.

Hybrid Schedule

The business operates 7 days a week. Hours of operation are 7:00 am – 7:00 pm, Monday-Friday and 7:00 am – 5:00 pm, Saturday-Sunday. Qualified candidates are available to work within these hours and can work three days per week in office (Tuesday, Wednesday, Thursday) with the option to work from home on Monday and Friday.

About Us

Pay Philosophy:

The typical starting salary range is determined by factors including skills, experience, education, certifications and location. The full salary range reflects competitive labor market value and provides opportunity to progress. Some roles may include commission and/or bonus earnings as defined in the compensation plan for the role. Equal Opportunity:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by law. We value your hard work and have benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Legally Required Notices

Fair Chance Notices:

California; Los Angeles Incorporated; Los Angeles Unincorporated; Philadelphia; San Francisco.

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