At DK Law, we don’t just represent our clients. We stand with them, all the way.
We’re modern injury and accident attorneys who go all the way for every client, from every background. At the heart of our work is a simple but powerful belief: every client’s experience matters, and we honor it as if it were our own. From the very first call to the final resolution, we approach every case with the mindset that it’s going the distance.
That same mindset fuels our workplace culture. We’re a team of purpose-driven professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we’d love to meet you.
Equal Opportunity Employer Statement
The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.
100% in-office
The Role DK Law is a top-rated Personal Injury Law Firm in California representing plaintiffs in cases involving car, truck, motorcycle, and rideshare accidents. We are seeking a talented
Intake Specialist
to serve as the first point of contact for potential clients and play a critical role in converting inquiries into retained cases.
This role requires excellent communication skills, empathy, and strong judgment. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced, high-volume legal environment while maintaining professionalism and compassion.
What You Will Do
Serve as the first point of contact for the firm by answering incoming calls, emails, and online inquiries
Conduct initial consultations and assess case viability based on firm criteria
Gather, document, and verify essential client and accident information accurately
Enter and maintain detailed client data in the firm’s case management system
Communicate clearly and compassionately with prospective clients during stressful situations
Address general questions regarding the firm’s services and intake process
Maintain strict confidentiality and adhere to ethical and legal guidelines
Assist with marketing follow-ups and lead tracking
Work efficiently in a monitored, performance-driven environment
Role may include other relevant duties as assigned
What We’re Looking For
Bachelor’s degree highly preferred
1–2 years of customer service experience in an office environment
Prior experience in legal intake, personal injury, customer service, or sales strongly preferred
Strong attention to detail and documentation accuracy
Proficiency in Microsoft Outlook, Excel, and Word
Familiarity with standard office administrative practices and procedures
Excellent phone etiquette and interpersonal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced setting
Comfort working with productivity monitoring tools
Positive, upbeat, and professional attitude
Familiarity with legal terminology and case management systems is a plus
Bilingual skills such as Spanish, Korean, or Chinese are highly preferred
Why DK Law? This is a full-time, in-office opportunity at our Costa Mesa HQ, and we’re proud to offer top-tier benefits and a work culture that supports your growth:
Firm-paid medical, dental, vision, and life insurance after 60 days
401(k) with 3% company match after 1 year
2 weeks of PTO accrued after 90 days
Access to our state-of-the-art on-site gym
Career pathing and development opportunities
A passionate, driven team that actually enjoys working together
Schedule Schedule:
Monday – Friday
8-hour shift
100% in-office
Equal Opportunity Employer Statement The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.
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We’re modern injury and accident attorneys who go all the way for every client, from every background. At the heart of our work is a simple but powerful belief: every client’s experience matters, and we honor it as if it were our own. From the very first call to the final resolution, we approach every case with the mindset that it’s going the distance.
That same mindset fuels our workplace culture. We’re a team of purpose-driven professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we’d love to meet you.
Equal Opportunity Employer Statement
The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.
100% in-office
The Role DK Law is a top-rated Personal Injury Law Firm in California representing plaintiffs in cases involving car, truck, motorcycle, and rideshare accidents. We are seeking a talented
Intake Specialist
to serve as the first point of contact for potential clients and play a critical role in converting inquiries into retained cases.
This role requires excellent communication skills, empathy, and strong judgment. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced, high-volume legal environment while maintaining professionalism and compassion.
What You Will Do
Serve as the first point of contact for the firm by answering incoming calls, emails, and online inquiries
Conduct initial consultations and assess case viability based on firm criteria
Gather, document, and verify essential client and accident information accurately
Enter and maintain detailed client data in the firm’s case management system
Communicate clearly and compassionately with prospective clients during stressful situations
Address general questions regarding the firm’s services and intake process
Maintain strict confidentiality and adhere to ethical and legal guidelines
Assist with marketing follow-ups and lead tracking
Work efficiently in a monitored, performance-driven environment
Role may include other relevant duties as assigned
What We’re Looking For
Bachelor’s degree highly preferred
1–2 years of customer service experience in an office environment
Prior experience in legal intake, personal injury, customer service, or sales strongly preferred
Strong attention to detail and documentation accuracy
Proficiency in Microsoft Outlook, Excel, and Word
Familiarity with standard office administrative practices and procedures
Excellent phone etiquette and interpersonal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced setting
Comfort working with productivity monitoring tools
Positive, upbeat, and professional attitude
Familiarity with legal terminology and case management systems is a plus
Bilingual skills such as Spanish, Korean, or Chinese are highly preferred
Why DK Law? This is a full-time, in-office opportunity at our Costa Mesa HQ, and we’re proud to offer top-tier benefits and a work culture that supports your growth:
Firm-paid medical, dental, vision, and life insurance after 60 days
401(k) with 3% company match after 1 year
2 weeks of PTO accrued after 90 days
Access to our state-of-the-art on-site gym
Career pathing and development opportunities
A passionate, driven team that actually enjoys working together
Schedule Schedule:
Monday – Friday
8-hour shift
100% in-office
Equal Opportunity Employer Statement The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.
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