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Remote Customer Success Associate: Drive Adoption & Renewals

Forma, California, Missouri, United States, 65018

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A progressive tech company is seeking a Customer Success Associate to support standard customers through proactive engagement strategies that drive satisfaction and retention. The ideal candidate will have 2-3 years in a customer-facing role, strong communication skills, and the ability to manage multiple interactions. Benefits include a remote-first environment, comprehensive insurance plans, and flexible PTO. The role focuses on customer health monitoring and requires familiarity with customer data to identify opportunities for improvement. #J-18808-Ljbffr