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Staff Designer - Commerce Beyond Checkout

PayPal, San Jose, California, United States, 95199

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Overview PayPal has been revolutionizing commerce globally for more than 25 years. We enable consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network that connects hundreds of millions of merchants and consumers, providing proprietary payment solutions for online and in-person payments, cross-border commerce, and end-to-end payments processing.

Our beliefs guide how we conduct business every day. We live by the core values of Inclusion, Innovation, Collaboration, and Wellness, working as one global team with our customers at the center of everything we do.

Job Description Summary As Staff Designer for Commerce Beyond Checkout, you’ll define the future of shopping by creating next-generation, identity-powered and AI-personalized commerce experiences. You’ll design seamless journeys that connect product discovery, checkout, and beyond—delighting customers, deepening engagement, and unlocking new value while advancing PayPal’s business goals. With a deep understanding of consumer behavior and emerging technologies, you’ll push the boundaries of design innovation to set new standards for personalized commerce at global scale.

Essential Responsibilities

Develop plans to enhance the user and customer experience across digital and physical products and meet team performance.

Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise.

Lead some projects or programs within the product function and may coordinate activities of others.

Design process, product, and service improvements based on understanding of business needs and industry trends.

Determine methods and procedures on new assignments that may impact activities of others.

Analyze business trends to inform user experience strategies and initiatives.

Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Expected Qualifications

5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Additional Responsibilities and Preferred Qualifications What you’ll do:

Lead design delivery and vision for personalized engagement beyond checkout.

Partner with product and engineering to drive strategy and execution.

Collaborate across all sides of the marketplace, balancing needs of consumers and merchants.

Define scalable design components and patterns for commerce touchpoints on merchant sites.

Explore, prototype, and present next-gen concepts that influence product direction.

What we’re looking for:

Proven track record delivering enterprise-scale, cross-platform design solutions.

Expertise in systems thinking with the ability to bridge design, business, and technical requirements.

Portfolio demonstrating excellence in both product delivery and future-facing concept work.

Exceptional communication and storytelling skills to influence stakeholders at all levels.

PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including location, skills, and experience. Total compensation may include annual performance bonuses, equity, and benefits. For more information, visit PayPal benefits.

The U.S. national annual pay range for this role is $152,500 to $262,350. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. This is not a recruitment fee; watch for scams and learn how to identify recruitment fraud.

Our balanced hybrid work model offers 3 days in the office and 2 days flexible, enabling collaboration and flexibility across locations.

Our Benefits and Culture We’re committed to building an equitable and inclusive global economy. Our benefits support financial, physical, and mental health, including flexible work environments and employee options. To learn more, visit PayPal benefits and about pages.

Equal Opportunity and Belonging PayPal provides equal employment opportunity (EEO) to all persons. We provide reasonable accommodations for qualified individuals with disabilities. If you cannot submit an application due to accessibility issues, please contact our team.

Belonging at PayPal means creating a workplace where everyone can do their best work with a sense of purpose and belonging. We value a diverse workforce reflective of the communities we serve.

REQ ID R0131638

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