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Account Director

Cramer, Norwood, Ohio, United States

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Overview Let’s start with the job title. Account– indicates your ability to maintain and grow strong relationships with our most important clients. Director– you are a veteran, have strategic chops, can manage complex relationships and direct reports. Put it all together at Cramer and you have a key member of an event and content marketing agency.

More specifically, the Account Director:

Plays a critical role in building and growing relationships and book of business with significant clients

Provides strategic recommendations, with business/industry/service understanding, to our clients to drive account retention and growth

Navigates and collaborates with cross functional teams, including Strategy, Creative and Production

Is a consultative resource to our clients and internal team members, ultimately creating new business opportunities

Mitigates potential roadblocks, before an issue arises

Has strong financial management experience, with regard to business impact

Embodies the voice of the client in all internal discussions

Understands complex financial management to increase profitability of accounts and position business well for future growth

Manages 1–2 direct reports

note: please don’t apply if you don’t meet these qualifications

Excellent communication and presentation skills

Proactive and motivated, but a team player

Great presence and sticky with clients

Demonstrated experience in an agency environment – bonus points if you have virtual event and content marketing expertise

7–10 years of experience in Account Management, Strategy or another client facing role

Bachelor’s degree in Marketing, Communications, Business Administration, or related field. Master’s degree a plus.

Medical, Dental & Vision Insurance

Health Savings Account, including employer contribution

Retirement Plan (401K) with company match

Profit Share Bonus Plan

Life Insurance

Paid Time Off

Family Leave

Short Term & Long-Term Disability

Tuiton Reimbursement

Wellness Resources, including discounted membership to Lifetime Fitness

Generous onsite café

Paid holidays

Salary Range: $100-150K

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